PMI PMI-ACP - PMI Agile Certified Practitioner (PMI-ACP)

The correct answer is D – Encourage self-organization by communicating the importance of a collaborative approach in decision making about the requirements.

Agile teams thrive on collaboration and shared ownership. When conflicts arise between stakeholders and team members, the project manager (or Scrum Master) acts as a facilitator to encourage respectful discussion and team-driven decisions. Agile emphasizes self-organization, transparency, and frequent collaboration between customers and teams.

From the PMI Agile Practice Guide:

“Agile encourages ongoing stakeholder engagement and collaborative decision making. The Agile leader helps teams self-organize and resolve issues through direct communication and mutual respect.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

Mike Griffiths explains:

“Agile promotes co-creation. The project manager’s role is to facilitate dialogue, not dictate requirements. The best outcomes come from collective decisions aligned with value.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 – Stakeholder Engagement)

Other options explained:

A contradicts Agile principles of team and stakeholder collaboration.

B gives unilateral authority to the customer, which can disrupt team ownership.

C excludes the team from the conversation, weakening transparency.

Answer: D

══════════════════════════════════════════════════

In Agile, the Definition of Done (DoD) typically requires that the feature be both developed and fully integrated into the release package before it is considered complete. Even though the feature was successfully tested and demonstrated by QA, if it is not included in the release package, it is not technically completed according to the DoD. Therefore, its story points should not be added to the burndown chart until it is actually part of the release. This ensures that the team’s progress is accurately tracked based on completed, released work.

One of the pillars of agile isearly and continuous customer feedbackto ensure that the product being delivered meets stakeholder expectations. According to thePMI Agile Practice Guide (Section 5.3: Reviews and Feedback Loops)andMike Griffiths' PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement),frequent customer reviews (e.g., sprint reviews)ensure alignment and early identification of quality or value issues.

Option Dis correct: regular customer engagement during reviews ensures delivery effectiveness and customer satisfaction.

Option Ais inappropriate—daily stand-ups are for internal team coordination.

Option Breflects a waterfall approach.

Option Cmisplaces the responsibility—requirements evolve and are refined throughout, not fixed up front.

With a limited budget of $17,000 remaining, the product owner should prioritize features that provide the most value to the customer. This means considering the business needs, customer feedback, and potential value of each feature rather than focusing solely on completing all planned features. Features like the Reporting Module, which have not started and have a high estimated cost, might need to be reconsidered or deferred based on priority. By assessing which features deliver the most value to stakeholders and aligning with the overall objectives, the product owner can make the most efficient use of the remaining budget.

Agile promotestransparency and ongoing communicationwith all stakeholders, including legal and compliance teams. According to thePMI Agile Practice Guide (Section 7.1 Communications), one of the Scrum Master's responsibilities is tokeep stakeholders informedof project progress and projections using tools like burnup/burndown charts, velocity trends, or product roadmaps.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)emphasizes thatsharing the trajectoryof progress and scope delivery builds trust and provides clarity to non-technical stakeholders.

Option Cis correct: sharing actual progress and trends with legal ensures alignment and transparency.

Option Amisplaces the responsibility—it's the stakeholders who need visibility.

Option Bshifts product decisions prematurely.

Option Dassumes satisfaction trumps contractual obligations—this can cause legal issues.

The correct answer is C – Non-functional requirements should have been added to the definition of done. Non-functional requirements such as performance, security, or usability criteria apply across stories and should be included in the Definition of Done (DoD) to ensure consistent delivery of quality attributes.

From the PMI Agile Practice Guide:

“The definition of done should incorporate quality standards, including non-functional requirements. This ensures these standards are consistently applied across all deliverables.”

(PMI Agile Practice Guide, Section 5.2 – Definition of Done)

Mike Griffiths further explains:

“Non-functional requirements are often best represented in the DoD so they’re applied universally. Without this, teams may deliver functionality that lacks necessary quality characteristics.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A would help but isn’t sufficient for global system qualities.

B is suitable for specific stories but doesn’t ensure consistency across the product.

D is helpful but doesn’t guarantee alignment with quality standards.

Answer: C

────────────────────────────────────

The correct answer is B – Lack of shared knowledge of user stories.

Distributed teams face challenges in collaboration, knowledge sharing, and communication. Without regular interaction, team members may not fully understand user stories, acceptance criteria, or customer needs. This leads to misalignment and potentially lower-quality outputs.

From the PMI Agile Practice Guide:

“Distributed teams face barriers to communication and knowledge sharing. Agile teams must use collaboration tools and practices to ensure that all members share an understanding of the user stories and priorities.”

(PMI Agile Practice Guide, Section 2.3 – Agile Team Communication)

Mike Griffiths explains:

“Remote Agile teams must work harder to ensure clarity in user stories and maintain shared understanding. Without this, misunderstandings increase.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)

Other options:

A (frequent integration) is a benefit, not a risk.

C is irrelevant to Agile effectiveness.

D is less common with Agile roles clearly defined (PO, SM, Dev Team).

Answer: B

═════════

Agile valuesactive stakeholder collaboration and transparency. The best way to address stakeholder concerns is toengage them directlyin the feedback loop. ThePMI Agile Practice Guide (Section 7.2: Stakeholder Engagement)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)both recommend inviting stakeholders toiteration reviewsor demos to provide updates and gather feedback.

Option Cis correct: inviting the regional sales manager to the review fosters transparency and collaboration.

Option AandBdismiss valid stakeholder input, which goes against agile principles.

Option Dis overly cautious and does not proactively resolve the issue.

The role of a servant leader focuses on serving the team by removing obstacles, providing support, and ensuring that the team has what it needs to be successful. The agile coach is advising the project manager to adopt this mindset, which is central to Agile leadership. In this role, the project manager focuses on enabling the team’s success rather than taking a directive or authoritative approach.

Value stream mapping is a key Lean technique used to visualize the sequence of steps involved in delivering value to customers. It maps out both the value-creating activities and the non-value-creating activities (waste), providing a clear view of the entire process. This helps identify inefficiencies and opportunities for improvement to optimize the flow of value.