PMI PMI-ACP - PMI Agile Certified Practitioner (PMI-ACP)

The correct answer is B – Create a team norms document to set participation guidelines. Establishing team norms improves psychological safety, trust, and collaborative behavior. It provides a structured way to handle differences of opinion and ensure equal contribution.

From the PMI Agile Practice Guide:

“Team norms or working agreements are guidelines created by the team to set expectations for behavior, participation, and communication. These norms are agreed upon early and revisited as needed to support healthy collaboration.”

(PMI Agile Practice Guide, Section 4.3 – Team Charter and Working Agreements)

Mike Griffiths elaborates:

“High-performing agile teams create shared agreements that clarify roles, expectations, and behavior. When team conflict or disconnects arise, practitioners should guide the team to revisit or develop such norms.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A lacks structure and may not address the root issue.

C delays resolution and misuses the stand-up’s purpose.

D waits too long to act; issues should be addressed immediately, not deferred.

Answer: B

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The correct answer is B — Communicate the issue to the team in the next stand-up meeting.

Agile emphasizes early detection and resolution of impediments through daily communication. The Daily Stand-up is the appropriate forum to raise issues, so the entire team is aware and can decide collaboratively how to proceed.

From the PMI Agile Practice Guide:

“Daily stand-ups allow team members to communicate problems and identify impediments early. The team collaboratively determines how to respond to issues raised.”

(PMI Agile Practice Guide, Section 5.4 — Stand-up Meetings)

Mike Griffiths adds:

“Issues must be shared early and openly. The stand-up is designed to expose blockers and ensure collective team awareness and decision-making.”

(PMI-ACP Exam Prep, Chapter 6 – Problem Detection and Resolution)

Option A skips collaboration and bypasses the team’s self-organizing nature. Options C and D delay the communication until the retrospective, which would result in lost time and potentially compound the issue.

Answer: B

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In agile,information radiators—such as visual boards placed in common areas—are used to make project dataaccessible, transparent, and real-time. According to thePMI Agile Practice Guide (Section 7.1 Communication), visibility improves coordination across interdependent teams.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)recommends that agile teams usevisible, shared artifactssuch as task boards, burn charts, or Kanban walls to improvecross-team communicationand reduce friction.

Option Bis correct: a physical or virtual board offers transparency and encourages informal communication.

Option Ais useful but not as effective for rapid visibility.

Option Cis one-way and doesn’t support real-time updates.

Option Dis reactive and could cause delays or misalignment.

Security features are typically considerednon-functional requirements (NFRs), which should be captured in theproduct backlogand prioritized accordingly. As per thePMI Agile Practice Guide (Section 5.1: Product Backlog)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Value-Driven Delivery), any requested functionality—whether business- or system-level—must beclearly defined as a backlog itemso the team can plan for it.

Option Ais correct: security requirements should beadded to the backlog and prioritizedlike other features.

Option Bmay come later if implementation is unclear, but first, the work must be defined and logged.

Option CandDrepresent clarification steps but don’t directlysupport implementationas backlog management does.

The correct answer is C — Training in areas of weakness.

Velocity can be improved when the team removes skill-based bottlenecks. If some members struggle due to lack of knowledge or technical gaps, their productivity—and the team's velocity—will be impacted. Targeted training helps the team overcome these weaknesses and deliver more efficiently.

PMI Agile Practice Guide:

“Improving technical and team skills through training and mentoring increases team performance and agility. Learning is a continuous improvement activity that directly impacts delivery capacity.”

(PMI Agile Practice Guide, Section 6.4 – Developing People and Teams)

Mike Griffiths adds:

“Velocity is driven by team capabilities. When teams address their weakest areas—through training, pairing, or knowledge sharing—they improve quality and throughput.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Other options:

A supports communication but doesn’t directly impact skill-based bottlenecks.

B helps with planning but not necessarily performance.

D describes the work cadence, not a practice that enhances velocity.

Answer: C

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Agile promotes maintaining theintegrity of the sprint commitmentonce it begins. According to thePMI Agile Practice Guide (Section 5.4: Sprint Planning and Managing Change), new requirements discovered mid-sprint should beadded to the product backlogand reprioritized for a future sprint unless they arecritical blockers.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 7: Problem Detection and Resolution)explains that backlog management is key to handling emerging work. Agile teams should not reactively shift focus, as it disrupts flow and predictability.

Option Bis correct: placing the new requirement in the backlog respects sprint boundaries and ensures proper prioritization.

Option Adisrupts sprint scope mid-course.

Option Cis unnecessary unless the issue is blocking progress.

Option Dviolates the principle of sprint focus and planning discipline.

The correct answer is C – Invite the new release manager to the sprint demo and ask for help. Agile encourages stakeholder collaboration and visibility. Sprint reviews (also known as demos) are key opportunities for stakeholders, including release managers, to engage directly with the team and provide feedback. Since the issue is related to environmental instability and the new release manager is a key stakeholder, involving them in the sprint review enables mutual understanding and sets the stage for collaboration.

From PMI Agile Practice Guide:

“Agile teams use the sprint review to present completed work to stakeholders and receive direct feedback. It is also an opportunity to engage stakeholders who can influence the delivery environment.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“Agile encourages frequent stakeholder collaboration. Sprint reviews should include key stakeholders who are responsible for operational and release matters to ensure alignment.”

(Mike Griffiths, Chapter 3 – Value-Driven Delivery)

Options A and D are passive approaches and may not lead to effective communication. Option B (attending daily standups) may be helpful but is not the best opportunity for strategic involvement compared to a sprint demo.

Answer: C

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The team's primary role is to estimate and define the work items in the product backlog. In an Agile environment, the team collaborates with the product owner to break down user stories into manageable tasks, providing effort estimates (such as story points) to help guide future iterations. The team also works with the product owner to refine and clarify requirements when needed, ensuring that the work is well understood and ready for execution.

A value stream map is a tool used to visualize the flow of materials and information through a process, identifying areas of waste and inefficiency. In this case, the business analyst's key observations will include wait times (delays between steps) and cycle times (time taken to complete each step in the process). By analyzing these, the business analyst can identify opportunities to streamline the process, reduce delays, and improve overall efficiency in delivering healthcare services.