Summer Sale Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: xmas50

PMI PMP - Project Management Professional (PMP) July 2026 Update

Page: 2 / 6
Total 187 questions

A new, highly innovative project just started and the customer is already complaining that the software company is not delivering as agreed. What should the project manager have done before starting the project?

A.

Obtained the project statement of work (SOW) and client agreement sign-off.

B.

Created a responsible, accountable, consulted, and informed (RACI) matrix.

C.

Created a work breakdown structure (WBS) or epics-to-tasks hierarchy.

D.

Evaluated the project ' s scope, size, risk, and other interdependencies.

Health Records Modernization at Hospital Case Study

A project manager led a health records modernization project at a hospital with a project budget of $US5 million and an 18-month timeline. The project involved multiple stakeholder groups including medical, administrative, and IT staff; board members; patients; insurance companies; external vendors; regulatory bodies; and union representatives.

Stakeholder management was complex and a major undertaking for the project manager, but it was critical to achieve a positive project outcome. When the project started, the project manager conducted stakeholder analysis, using the information to create both a power/interest and an influence/impact matrix. The analysis showed that while the hospital board members and regulatory bodies had high power but moderate interest, the medical staff (doctors and nurses) had both high influence and high impact on the project. Administrative staff showed high interest but lower power, while patients and insurance companies had moderate interest and varying levels of influence. Based on the analysis, the project manager created a stakeholder engagement strategy that documented expectations, communication preferences, and influence levels in a stakeholder register. The project manager also made a RACI (responsible, accountable, consulted, informed) chart to show roles and responsibilities; and created communication channels and frequency for each stakeholder group, an issue escalation system, and a feedback system for continuous stakeholder input.

To execute the modernization process of health records, the project manager realized that medical staff members would need to change their daily workflows. To facilitate change management for these stakeholders, the project manager created a clinical advisory committee, appointed department-specific “champions,” created focus groups for requirements gathering, started a training program, and developed key performance indicators (KPIs) to measure satisfaction.

During project execution, several challenges emerged. The doctors expressed concerns about the system’s impact on patient care, the nurses’ union raised workload concerns, the IT department faced resource constraints, the insurance companies requested additional features, and the administrative staff worried about data security. The project manager responded to these challenges by increasing the frequency of stakeholder meetings, implementing a change management program, creating a beta system for stakeholder testing, developing contingency plans for various stakeholder scenarios, and establishing an issue resolution process.

Despite these mitigation efforts, the medical staff required additional training, leading to a change request for a 2-month extension and a 10% budget increase. The board of directors approved this to help ensure high adoption and satisfaction rates among staff members. The project helped establish new good practices in future programs for stakeholder management in the organization’s project management office (PMO). The documented lessons learned became a reference for future projects of similar scope and complexity.

How should the project manager address the administrative staff’s data security concerns related to project scope implementation?

(Refer to the Health Records Modernization at Hospital Case Study exhibit.)

A.

Proceed with implementation and address their security issues as part of the scope.

B.

Engage the IT department to address the security issues.

C.

Include them in security planning sessions and demonstrate the security measures.

D.

Minimize system security to speed up the implementation.

A project to upgrade high-voltage transmission lines, towers, and substations in a remote mountainous area is 50% complete at the end of April.

The risk manager has implemented risk responses and is projecting the probability and impact for the remainder of the project. At a monthly risk meeting, the risk manager presents the chart shown above.

What two conclusions can be determined from this chart? (Choose 2)

A.

The environmental hazards are unrealistically lower as the project progresses.

B.

Volatility associated with the cost of components has been addressed.

C.

Some risks decrease over time as the likelihood of occurrence diminishes.

D.

The overall risk is trending down due to the reduction in uncertainty.

E.

Poor road conditions are expected to remain the biggest threat.

A project team is visualizing the value resulting from their project throughout the project life cycle. What should the project manager advise the team to do to keep the momentum?

A.

Leverage the review meetings after each iteration to demonstrate the deliverables and their value for the project.

B.

Select significant work items for a demonstration meeting at each milestone to present the achieved project value.

C.

Work with each other to produce additional prototypes on a regular basis to reinforce the project ' s quality.

D.

Maintain deliverables with sufficient documentation and present to the key stakeholders during the regular status meetings.

Midway through a product launch, a major supplier announces a three-week shutdown due to a warehouse fire. This supplier provides hardware that is critical to integration testing.

What should the project manager do?

A.

Escalate the situation to the sponsor and request additional funding.

B.

Reprioritize the backlog to focus on unaffected deliverables.

C.

Pause the sprint temporarily and reassess the release timeline.

D.

Replace the vendor and continue with the current sprint goals.

Alarge company is planning on automating their current manual processes. The project manager wishes to assess whether there are monetary benefits to be gained

by automating these processes.

What should the project manager do?

A.

Create a Pareto analysis to estimate the total value to be gained.

B.

Consult the financial department for assistance with estimating gains.

C.

Conduct a net present value analysis of financial gains.

D.

Conduct a cost-benefit analysis to estimate the total gains.

A project team had been developing their deliverables on a 2-week sprint. The deliverables were tested and proven to be functional. However, during the sprint

review, they were rejected because they failed to meet the end-user requirements.

What actions should the project manager have done?

A.

Rotated product owner role among the team to have brought in fresh perspectives during sprint planning.

B.

Included the project sponsor ' s requirements in the user stories during the sprint planning.

C.

Refined user personas with stakeholder input and ensured the team had used them to interpret the stories.

D.

Conducted additional tests and increased the definition of done criteria to have included stakeholder approval.

A digital health development team is tasked with designing a new product, which is a pioneering effort for the organization and one of the few available in a

‘competitive market. The planning and auditing processes have been notably time-consuming. The development team has reported limited rework and minimal

customer complaints; however, the current budget significantly exceeds the typical project baselines for previous product development initiatives within the

organization. The project manager is currently analyzing the total cost of quality for the project.

What should the project manager do?

A.

Maintain the planned investment, appraisal, and prevention cost plan to reduce failure costs.

B.

Increase prevention costs to maintain project stability, reduce failure costs, and support the pace of change.

C.

Reduce internal costs to increase time to deliver value on schedule and on budget and reduce failure costs.

D.

Increase internal failure costs to detect defects early and minimize risks.

A team member regularly interrupts the virtual project status meeting with new recommendations. This action prevents other team members from providing their detailed status information.

What should the project manager do?

A.

Ask the individual to share the comments after the meeting for review.

B.

Include human resources (HR) to address the issue in the next meeting.

C.

Reinforce the importance of applying the team ' s ground rules to everyone.

D.

Encourage everyone to follow the ideas since the team member is senior.

A project team is gathering requirements for a commercial off-the-shelf technology product. The project manager is not sure if the requirements gathered was

complete.

What should the project manager do?

A.

Ask the stakeholders to review the requirements and send them to the acquisition team.

B.

Instruct the project team to analyze the collected requirements across the acceptance criteria.

C.

Instruct the project team to collect secondary requirements from the stakeholders.

D.

Prompt the artificial intelligence (Al) to generate the existing and the future requirements.