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PMI PMP - Project Management Professional (PMBOK 7th Version)

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Total 2196 questions

A project manager finds it challenging to comply with standardized processes for knowledge transfer. The project teams and stakeholders are scattered around field sites,

the office, and remote locations. In addition, some team members have limited access to the electronically shared files.

How should the project manager manage this challenge?

A.

Request changes in the processes since it is not suitable for the company environment.

B.

Communicate a strong message to the team explaining the importance of knowledge transfer.

C.

Study the environment and the available resources to determine which approach to use.

D.

Send the intended information through email since it is the primary communication tool.

A project manager is working on a project to develop a new watch at a matrix organization.

Which two key items should the project manager include in their feedback to external stakeholders? (Choose 2)

A.

Schedule performance index (SPI) for the portfolio

B.

Earned value in terms of resources

C.

Expected return on investment (ROI) for portfolio projects

D.

Earned value in terms of schedule

E.

Earned value in terms of cost

A project manager is managing the opening of a new office overseas. At the beginning of the project, possible delays due to legal permits are raised by one stakeholder. Subject matter experts (SMEs)

reassessed the concern and suggested assigning more time for this permit, and the change control board (CCB) agrees.

Which document should the project manager update first to document this change?

A.

Scope baseline

B.

Cost baseline

C.

Risk register

D.

Schedule baseline

Two functional managers disagree on key features of one deliverable during the planning of a project The project manager discovers that each manager included requirements that contradict each other The functional managers do not want to meet with each other to find a solution This situation has been escalated to the sponsor who requests a meeting with them

What strategy should the project manager use to resolve this conflict in the meeting?

A.

Explain to the managers that the contradicting requirements are being considered for implementation in the project

B.

Explain to the managers that only one of the two requirements can be implemented, and submit a change request,

C.

Ensure that both managers understand the requirements and search for a solution that best satisfies this deliverable

D.

Request that the managers explain why each requirement must be implemented and decide by considering the cost and benefits

A new project manager for an agile project is reviewing with an established team, some of the roles to avoid confusion on what to expect. Drag the description on the left to the role on the right

A project manager is approached by two new product owners who were instructed by their managers to join a new agile team. Both product owners were told they could start working with the new agile team immediately.

What should the project manager do to advise both product owners?

A.

Modify the communications management plan to integrate the new product owners into the teams effectively.

B.

Reiterate that having one product owner will improve clarity and accountability.

C.

Present the product owners ' product backlogs and prioritize the team ' s assigned requirements.

D.

Confirm that two product owners are necessary and that both will report to an overarching chief product owner.

The team ' s work assignments have been generically distributed. A new team member is performing slower than expected.

What should the project manager do?

A.

Extend the project timeline to allow the new team member to work at their own pace.

B.

Have all of the other team members retrain the new team member to improve team performance.

C.

Change the way the work assignments are distributed to facilitate new team member development.

D.

Assess the new team member ' s skills in order to determine additional training needs.

A team member is hosting an event and invites several colleagues through their work calendars Another team member, who was not invited to the event, is noticeably distracted during several standup meetings

What should the project manager do?

A.

Ask the individual who is hosting the event to use private communication methods.

B.

Set up a meeting with the distracted team member to discuss any issues

C.

Add a social events section to the charter to handle these situations

D.

Ask the individual who is hosting the event to mark it as private

Early on during a sprint in an agile project, the project team begins deliberating two different approaches to implement a feature. The project manager is concerned that the team is spending too much time discussing this feature, because the team needs to cover other features in the sprint as well.

How should the project manager approach the situation?

A.

Intervene in the deliberation process and weigh in on which approach would be better to use.

B.

Deliberate with the team moving the item to the product backlog and taking up the next item in the list.

C.

Stop the deliberation process and ask the team to take a vote using the nominal group technique.

D.

Allow the team to continue deliberating until the team reaches a consensus on the desired approach.

A project team is concluding the final sprint to deliver two work packages. However, the scrum master has not scheduled sprints for three packages on the critical path, which is going to cause the schedule performance index (SPI) to trend toward 0.90 the following month.

What should the project manager do first?

A.

Evaluate the schedule performance index (SPI) trend for slack to enable all five sprints while maintaining the cost performance index (CPI).

B.

Instruct the scrum master to suspend the current sprints and initiate the critical sprints immediately.

C.

Ask the scrum master to identify why sprints are in process for work that is not on the critical path.

D.

Contact the project sponsor to request adjustment to the completion date and to enable the current workflow.

A project manager assigned to an agile project realizes that after iteration demos, new user stories to fix issues reported by the product owner are not included in prioritization of the following sprint. This has led to a high number of unprioritized stories in the backlog and will lead to delay of the product release.

What should the project manager do?

A.

Review the minimum viable product (MVP) user stories and ensure all related stories are prioritized.

B.

Ask the team and product owner to reprioritize the user stories in the backlog for an updated iteration schedule.

C.

Ask the team to include the user stories as spikes in the next iteration to bring the project back on schedule.

D.

Add additional iterations to the schedule to accommodate for the work required on the stories.

An agile team has been assigned to a project that mandates the implementation of changes to key government products. The team has been given 6 months to fulfill this mandate.

What should the team lead do next?

A.

Create all of the stories just for the next sprint and skip the epics until the next sprint.

B.

Create the epics at a high level for the requirements and begin grooming sessions.

C.

Create the project charter and statement of work (SOW) to estimate the changes and the scope of the change.

D.

Create all of the stories needed to fulfill this change, document them in the backlog, and prioritize them according to business value.

A project team member, who is inexperienced in system development work is not performing well. Currently, there are no other staff members

available who are qualified to complete the work.

What should the project manager do?

A.

Assess the team member ' s development requirements and arrange for the team member to receive training.

B.

Seek approval from the project sponsor to use some of the project budget reserve to hire a new resource.

C.

Work with the functional manager to determine an incentive for the team member to complete the project.

D.

Request a substitute for the team member with a new resource who is more skilled in system development work.

A railroad construction project is in the planning stage. During a monthly progress meeting, an external project manager from the sponsoring organization mentioned there is a potential delay in the design completion date. The external project manager wants to know the impact of this delay on the overall project completion date in the next monthly meeting.

Which three actions should the internal project manager take next? (Choose 3)

A.

Perform variance analysis.

B.

Validate the critical path method (CPM).

C.

Establish what-if scenario analysis.

D.

Determine the schedule performance index (SPI).

E.

Execute a Monte Carlo simulation.

A few developers have identified a list of impediments at the daily standup and are asking for the project lead ' s assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed.

Which issue should the project lead focus on first?

A.

Developing a new contract for production support.

B.

Finding a new product owner to prioritize the product backlog.

C.

Regulatory compliance issues discussed in the meeting.

D.

Recruiting, onboarding, and training new developers.

A project is currently in the execution phase. Because of the complexity of the project and the large number of regulatory requirements involved, the project manager decides to hold a management review with senior executives to ensure the successful implementation of project deliverables.

What should the project manager review during the management review to ensure the meeting is effective?

A.

The deliverables that are performing well and those that need more work.

B.

Metrics and key performance indicators (KPIs) that objectively reflect the status of deliverables.

C.

Potential changes to the project ' s strategy and the feedback from senior executives.

D.

Specialized reports created specifically for the meeting as per directions from the project sponsor.

A project has obtained all of the necessary legal requirements and policies from the local government. During the execution phase, the product owner is informed that a new law impacting the project deliverables will be published within two weeks.

What should the project lead do?

A.

Review the product backlog items to evaluate the impact on scope and prioritize accordingly.

B.

Develop a change request for more resources and update the project budget and schedule.

C.

Ask the internal legal department to evaluate if the regulatory law could be managed internally.

D.

Work with the team to develop an alternative solution with no additional effect on the project ' s budget.

A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team ' s performance as

a whole is low, especially in terms of group activities.

What should the project manager do?

A.

Negotiate for new team members.

B.

Review and update the communications management plan.

C.

Review and reassign team assignments.

D.

Facilitate communication and team building.

A stakeholder informs the project manager about a few compliance-related gaps and issues. The stakeholder then presents several suggestions to the project manager to address the issues.

What should the project manager do?

A.

Use the compliance issues to identify coaching and mentoring opportunities.

B.

Log the feedback from the compliance gaps in the lessons learned register.

C.

Review this with the project sponsor to avoid compliance gaps and issues.

D.

Discuss the suggestions with the staff responsible for the compliance issues.

While monitoring a project at a work site, the project manager notices that the site team’s work breaks have increased by a few minutes every week. How should the project

manager approach this?

A.

Reduce payment to the workers due to their extended breaks.

B.

Issue a formal written warning to all hourly workers for their break tardiness.

C.

Have a meeting with the team to discuss the issue and propose solutions.

D.

Dismiss some of the workers for failing to adhere to the break policy.

In an ongoing project, there is an argument between two subject matter experts (SMEs) on what the correct approach to design should be. The project manager suggests that the two SMEs meet and come to a consensus.

Which conflict resolution approach did the project manager use?

A.

Compromise

B.

Collaborate

C.

Synergy

D.

Force

A project manager is assigned to a building construction project. The project manager has taken an agile course and wants to use agile practices in the project.

What should the project manager do?

A.

Hire a consultant to provide a second opinion about whether agile can be applied to a construction project.

B.

Choose the agile practices that can be implemented in this type of construction project and apply them.

C.

Review the stages of the project to allocate additional budget for agile resources.

D.

Assign a scrum master to the project to implement agile practices in the project.

A project manager has been assigned to deliver a challenging project on time and within budget. The project manager needs to empower the team members by removing organizational impediments and facilitating collaboration.

What should the project manager do to lead the project?

A.

Use a servant leader approach.

B.

Assume the functional manager role.

C.

Perform the project sponsor activities.

D.

Act as the project owner.

In the middle of a software development project, the lead design programmer accepted an offer from a competitor. The project manager needs to find a replacement to meet an upcoming milestone.

What should the project manager do?

A.

Consult the risk response plan.

B.

Assign the tasks to another team member.

C.

Update the resource calendar.

D.

Issue a request to the change control board (CCB).

A project manager has been assigned to a project after the charter has been approved. While reviewing the charter with the team, the project manager finds that some major budget items, necessary for achieving the project outcome, have been missed.

What should the project manager do next?

A.

Reduce the quality and cost of other deliverables to allow additional budget for the items that were missed.

B.

Start the project and deal with these budget issues as they arise throughout the project life cycle.

C.

Add the missing budget items to the risk log and present them in the next project steering committee.

D.

Immediately discuss this with the project sponsor and request to revisit the budget to ensure its accuracy.

Having managed a similar project while working with previous stakeholders, a

project team decided to use the same report format they used in the earlier project.

However, stakeholders new to the project are not fully comprehending the status of the

project based on the reports that are being circulated.

How should the project manager address this concern moving forward?

A.

Add the issue to the issue log and determine the corrective action.

B.

Create a fishbone diagram to determine the root cause for the misunderstanding.

C.

Employ Monitor Communications techniques, which may eventually trigger changes to the communications management plan.

D.

Share the communications management plan and remind all stakeholders of the agreed-upon reporting templates.

A critical project milestone was missed because one of the team members did not complete their tasks on time. This resulted in a heated discussion during a demonstration for the end users.

What should the project manager do next?

A.

Discuss the issue with the team member in a one-on-one meeting.

B.

Ask the team member to justify the delay during a team meeting.

C.

Review the human resources (HR) policies for relevant corrective actions.

D.

Escalate the performance issue to the team member ' s functional manager.

An agile project team discovers that they are unable to implement a feature completely in the first iteration The team believes it may not be able to complete the tasks in the second iteration. The feature is a critical component that the customer has prioritized.

What should the team do?

A.

Go back to the customer and explain that they cannot implement the feature completely in one iteration.

B.

Reduce the scope of the feature to fit into one iteration and deliver it to the customer

C.

Ask the customer to simplify the feature so that it can be implemented in one iteration

D.

Split the feature into smaller subfeatures. implement them, and then deliver them incrementally in multiple iterations

An agile team has completed 9 out of 10 stones tor the sprint. During the retrospective a few team members pointed out that they finished a of their stories However one team member tailed to finish a story

What should the agile leader do1?

A.

Emphasize to the team that each member is responsible for their story but the team is collectively responsible for finishing the sprint

B.

Ask the team to address this at the next sprint planning instead of at the retrospective

C.

Suggest that the team assign stones at the beginning of the sprint based on each person ' s strengths to maximize performance

D.

Work with the product owner to remove the story from the sprint because the points cannot be splits

A project manager is assigned to a critical software development project. The team is using a hybrid approach and has divided development into four sprints. At the end of

sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.

What should the project manager do?

A.

Introduce a float.

B.

Adjust the budget.

C.

Adjust the project time line.

D.

Fast track the project.

The team responsible for executing a work package asks the consultant to reconsider the initial project deliverables specified in the contract.

What should the project manager do in this situation?

A.

Carry out corresponding negotiations in the adjustments of outcomes.

B.

Agree with the consultant to continue without any adjustments.

C.

Pause the project until a satisfactory agreement between both parties is reached.

D.

Explain to the consultant that without adjustments, payment terms will be affected.

A project manager schedules virtual daily standup meetings for a project, but half of the team members regularly join late or miss the meeting all together. What should the project manager do?

A.

Discuss ground rules with the team that will include daily meetings.

B.

Use one-to-one virtual meetings because they are more efficient.

C.

Ask senior management for coaching regarding this situation.

D.

Agree on a new time and reschedule the daily standups.

A mandatory compliance requirement that will impact the project software is introduced during the execution phase of an iterative project. The team is aware of the compliance requirement.

What should the project manager do next?

A.

Update the product backlog item with this new requirement.

B.

Escalate the issue of project impact to the project sponsor.

C.

Escalate the issue of project impact to the product owner.

D.

Update the stakeholder register to include the requirement owner.

Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two

members are tense around each other and are taking everything personally.

What should the project manager do?

A.

Help the team members to resolve the conflict in a way that results in the best team performance.

B.

Offer a compromise that is acceptable to both team members, even if it may not be the best solution.

C.

Understand each team member ' s argument and select the one that results in less risk to the project.

D.

Send both team members to the human resources (HR) department for an acceptable resolution.

An oil and gas project started without having acquired full funding for the project. The remaining funds were to be acquired during project

execution. The acquisition of the remaining funds was delayed several months, resulting in a suspension of work by all contractors.

What should the project manager have done to prevent this from happening?

A.

Ensured the stakeholder anticipated obstacles to achieving financial closure on the remaining funds.

B.

Ensured the risk was adequately assessed and mitigated by the appropriate stakeholders.

C.

Ensured the stakeholder who was providing additional funds remained interested in the project.

D.

Ensured the project team monitored and reviewed the project risk register periodically.

A project manager has expertise in the technical domain. The project manager frequently demonstrates unacceptable behavior toward other team

members; however, when confronted, the project manager denies this behavior.

What is the reason for the project manager ' s behavior?

A.

The project manager lacks necessary empathy.

B.

The project manager lacks emotional intelligence (El).

C.

The project manager was not properly trained.

D.

The project manager is in the wrong project role.

An agile team has completed five sprints. The final product is expected to be delivered in another three sprints. The project manager receives a call from the technical resource manager that one of the developers must take leave for the next 4 weeks, with no temporary replacement available. This is going to significantly impact the deliverable.

What should the project manager do?

A.

Perform an impact analysis, readjust the schedule as needed, and communicate the changes to the customer.

B.

Ask the product owner to stretch the delivery team further to complete the final product in the original timeline.

C.

Inform the customer of the impact immediately and prepare for escalation.

D.

Request additional funding from the sponsor to obtain a new resource to fill in the gap.

A project team member identified a procurement risk and sent an email to the project sponsor highlighting the risk.

The sponsor forwarded the email to the project manager asking for further details. After speaking with the sponsor, the project manager decided to take preventive action.

Which document should the project manager review with their team?

A.

Risk management plan

B.

Quality management plan

C.

Communications management plan

D.

Procurement management plan

A project manager has been assigned to a new project that will be delivered using an agile framework. The sponsor is asking for a cost estimation to build the business case.

What should the project manager do?

A.

Ensure the client representative is involved in the estimation.

B.

Review the completion costs of similar projects.

C.

Ensure that a 20% contingency is included in the estimation.

D.

Review the lessons learned from similar projects.

An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.

What should the project lead do?

A.

Ask that estimations be provided only by senior developers.

B.

Allocate more time for estimation in the sprint planning.

C.

Review and update the estimations in the daily standup.

D.

Recommend a different estimation method in the retrospective.

A self-organizing team for a critical project is consistently delivering value according to their commitments. During a retrospective, the project manager observed that most of

the team members were stressed due to over commitments.

What should the project manager do?

A.

Help the team members by organizing regular stress-relieving and team- building sessions.

B.

Request additional resources to continue delivering value while reducing team stress.

C.

Support the team during the planning phase to only commit to what they are able to deliver.

D.

Ask individual team members to plan staggered leave to avoid becoming stressed.

A project manager leads a development project for a mobile chatting application. One of the experienced developers constantly creates conflicts

with the other team members. As a result, the other team members are refusing to work with the developer. Since the developer is a high

performer, the project goals may be negatively impacted if they leave the team.

What should the project manager do in this situation?

A.

Meet with the developer and ask them to be respectful with the other team members and work together as a team.

B.

Meet with the team members and developer individually to understand the situation and build an action plan accordingly.

C.

Collect the team ' s feedback and send it to human resources (HR) to resolve the conflict.

D.

Arrange a team-building training session and require all of the team members to attend.

During the execution of a construction project, one of the neighboring businesses is complaining that the current building height does not agree with the initial project plans. What should the project manager do first?

A.

Ask the neighbor to leave the site immediately because the site is on private property.

B.

Inform the neighbor that all of the project documentation has been approved.

C.

Inform the neighbor that the complaint will be escalated to the project sponsor.

D.

Ask the neighbor to submit a formal complaint about their concerns.

A member of the project team always extends discussion topics, taking more time than necessary during project team meetings. Other team members feel this member is not being considerate of their time.

What should the project manager do?

A.

Explain to the team that open discussions are needed but remind the team to follow the ground rules.

B.

Ask this member to only discuss the current topic to achieve team efficiency.

C.

Ask the team to accept the input from this particular member as their input may be useful.

D.

Allow the self-organized team to discuss the situation among themselves and come to a resolution.

A project being constructed in a remote rural area is nearing the end of construction. The project manager would like to share the good news with stakeholders.

How should the project manager communicate with the local community?

A.

Social media

B.

Email

C.

Meetings

D.

Newspapers

A senior project manager is working for a company that is not yet making a profit. However, the company has many innovative projects in development. Most of the project

time lines have slipped, and the staff is overwhelmed .

What should the project manager do to help the company meet their financial objectives?

A.

Prioritize the projects, giving higher priority to projects that will increase profit.

B.

Make sure the project is fast tracked so that slipped time lines are recovered.

C.

Request that upper management hire additional staff to support the projects.

D.

Ensure that all of the projects are of high quality and are delivered on time.

A project manager is leading a hybrid project and is collaborating with the client to develop the project contract.

Some delays have been experienced due to unforeseen technical difficulties and new dependencies. However, the project manager is optimistic about recovering the delays in the upcoming sprints. A key stakeholder asked the project manager if the contract deadlines can be met.

What should the project manager do first?

A.

Study the contract terms and deadlines to ensure they are not under risk and confirm them with the stakeholder.

B.

Clarify the current work progress, causes for delays, existing risks, and planned corrective actions.

C.

Submit a request for extra time and budget related to the dependencies and technical difficulties.

D.

Ask the stakeholder to remain calm and confirm that they are participating in all team meetings.

A project manager is planning a project with multiple work packages. Each work package has its own defined scope, but funding will be at the project level.

How should the project manager determine if the allocated resource budget is sufficient to cover the resource costs of the project?

A.

Divide the allocated budget by the number of work packages and verify that each work package can be completed within the allocated budget.

B.

Estimate the costs at the work package level and add those costs to calculate the total cost of the project and compare it to the allocated budget.

C.

Create a budget burndown and a scope burnup and then verify that the project scope is completed before the allocated budget is depleted.

D.

Fund each work package in the order of its importance and shift any remaining scope from nonfunded work packages to funded work packages.

A project manager is assigned to a yearlong project. Before the start of the design phase, a competitor announces that they will release a similar deliverable in 8 months, although with fewer features and functionality.

Which two actions should the project manager take next? (Choose 2)

A.

Modify the project management plan with an incremental approach.

B.

Evaluate the impact of incremental deliverables.

C.

Reduce the scope items of the final deliverable.

D.

Discuss and review this external risk with the project sponsor.

E.

Update the project artifacts to include this issue.

A project manager is leading a global team that they have worked with in the past and has a high level of trust with them. The team is located in different countries and time zones and will need decisions in a timely manner.

In order to ensure that the project runs smoothly across the team, how should the project manager approach delegation?

A.

Delegate most authorities and control the authority by withholding important information.

B.

Delegate certain authorities and control the authority by withholding important information.

C.

Delegate certain authorities and share information to allow fair decision-making.

D.

Delegate most authorities and share information to allow fair decision-making.