PMI PMP - Project Management Professional (2025 Version)
A project manager is finalizing the project charter and has invited the project sponsor and key stakeholders to confirm the project estimates. The project manager suggests adding a budget reserve to meet unforeseen risks, but the project sponsor disagrees.
What should the project manager do?
An agile project team discovers that they are unable to implement a feature completely in the first iteration The team believes it may not be able to complete the tasks in the second iteration. The feature is a critical component that the customer has prioritized.
What should the team do?
A project manager is facilitating meetings with a diverse team, considering that the team members come from different cultures and have different backgrounds. What should the project manager do to facilitate effective communication?
A project manager has just started a project to build an external web application for customers to track their orders. The project is expected to take 2 years to complete. Customers are very dissatisfied with the time line and demand the project be completed in 1 year.
What should the project manager do to improve delivery?
A project manager is confused when the operational results from previous iteration solutions have not been acceptable to the client. Team members have already delivered all previous solutions, which were accepted by the client as complete.
What should the project manager do?
A project manager is leading a software development project. At the start of the project, the project team decides that iterations are the best way to run the project and deliver value to the customer more quickly.
Which three actions should the project manager take? (Choose 3)
A project team has difficulty understanding the relationship between functional requirements and their associated benefit to the business stakeholders.
How should the project manager improve the team's understanding?
A product owner has indicated there is strong customer interest in adding a new set of functionalities to a product. Using agile approaches, the project manager evaluates the new functionalities of the product.
What should the project manager do?
A team is performing above expectations, and the sponsor wants to expand the project scope to benefit the organization. However, there are only a few team members with the needed leadership experience.
What should the project manager do?
A project is starting its first iteration out of eight. The team realizes that a key deliverable will depend on the acquisition of a new device.
What should the project manager do?
An agile team is funded for a fixed 6-month period. The sponsor's request will take at least 12 months to complete.
What should the project manager do?
A project manager works for an IT consulting firm that has submitted a bid during the request for proposal (RFP) process for a contract that focuses on data center migration and optimization. However, the consulting firm has little experience in data center optimization.
What should the project manager do?
During execution of the third sprint in a project, a project team is uncertain about the frequent updates on the vendor's platform. The team is concerned about how the updates will impact the rest of the backlog.
What should the project manager do to minimize the uncertainty?
In a hybrid project, the project manager has identified a few stakeholders. According to the stakeholder matrix, the head of development has a high rating of power/influence and a high likelihood of conflict.
Which action should the project manager avoid?
A project management office (PMO) is following the execution of an organization's critical project. Some of the project phases are experiencing serious delays due to an international supply chain crisis. Project team members suggested revisiting the planned project phases to maintain the project's value delivery.
What should the project manager do?
A project manager is quantifying risk for their project. The project manager needs an expert opinion in this process, but experts are spread over different geographic locations and time zones.
What should the project manager do?
The project manager is planning a project with several legal aspects for the city's municipality. The project is expected to take a year and will require a lot of paperwork since it involves multiple stakeholders, including the city's court.
What three actions should the project manager do? (Choose 3)
A project manager with agile experience is part of an organization that is transitioning to agile. The project manager was assigned to the first agile project by the project management office (PMO). The PMO manager asked the project manager if an existing governance from a previous project would be suitable to use in the current agile project.
How should the project manager respond?
A project to support an organizational transformation is in the planning phase. Transformation is the project sponsor's idea and is not aligned with key stakeholders because they all have different opinions about the project outcomes.
What should the project manager do next?
Due to their different ideas regarding the execution of a project, a conflict has occurred between two stakeholders.
What should the project manager do to resolve the conflict?
A new offshore call center project is vital for a company's branch offices. The project is at the end of the planning phase when the project manager is informed by the sponsor that the project will be delayed due to reprioritization.
What should the project manager do?
A team member has escalated an issue to the project manager, stating that they have done their part of the job. Their concern is that there is still no response from the other party in the service level agreement (SLA). The team member is eager to find a resolution for the reported issue.
What should the project manager advise the team member to do to ensure that the project escalation mechanism is effective?
Due to an anticipated expansion, a company procured new technology. The project team responsible for using this technology does not have experience with it.
What should the project manager do?
An important project to build a new airport was suddenly stopped because of complaints from residents in the surrounding communities. The residents stated they were not consulted and that the project would cause ecological and pollution damage.
What should the project manager have done first to avoid this situation?
A project manager just took over a construction project which was already in its execution phase. Labor union representatives of the construction workers ask to revise the overtime per hour rate, as wage per hour have increased across the industry.
What should the project manager do first?
A project team has obtained additional team members from different time zones. As a result, there are full-day delays in the work being completed because there are questions from team members from opposite time zones.
What should the project lead do?
A product owner is complaining about the team's performance. The developers are highly skilled, and most of the issues were caused by dependencies. The developers provide a formal status report every day, but it is clear that the other team members are not satisfied with this.
What should the project lead do?
A project manager is working in a constantly changing business environment. In order to address this situation, the project manager has decided to use a collaborative leadership style.
Which landscape describes the project environment?
During a sprint retrospective, the project manager notices that one of the team members does not achieve the sprint objectives on a regular basis. This team member is an experienced resource.
How should the project manager properly address this situation?
A high-tech borehole project was initiated with the goal of providing water for a rural community of 1500 villagers located in an arid region. The project was completed with a cost performance index (CPI) of 1.09 and a schedule performance index (SPI) of 0.93. Six months after its completion, it is determined that the villagers could not access water.
What caused this situation to occur?
A project manager is facilitating an iteration retrospective. The iteration did not go well and the committed functionality was not delivered to users. The project involves a vendor team for the build and an internal quality assurance (QA) team. In the past, there were tensions between the vendor and the internal team.
What should the project manager do?
During a planning session, the development team and the product owner are arguing about the effort needed to deliver a specific feature in a software development project. The product owner says that the feature can be developed in one week, whereas the team estimates that it will take at least two weeks. After several hours of discussion, they have not reached an agreement.
What should the project lead do?
A project lead has asked a project team to update a 200-page project report and send it to the project sponsor. The team mentioned that nobody reads the report and it takes time away from higher priority work. The project lead responded that they have to show all the work that they performed in every iteration.
What should the project lead do first?
An agile team member discovers an impediment that is preventing them from doing their work efficiently. At which of the meetings should they bring up this impediment for resolution?
A project manager's project relies on services from a department that has a new leader. Since the new leader was appointed, the services from their department have been slow which threatens the project's delivery deadline.
What should the project manager do?
Customers are concerned about the quality of an interim software system for a project. The quality control team has approved the software, but the customers are complaining that some functions do not comply with the requirements.
What should the project manager do to prevent this from happening again?
A project manager is assigned to a research project. The project team has been selected and has worked together on other projects. Based on the project documentation, team members seem to be working at their own pace and have had little interaction with the project manager.
What should the project manager do to have a high-performing team?
A project manager is leading the construction of a branch office building for a national bank. The project manager is informed that the regulatory authority has closed the bank.
In closing this project midway, which activities should the project manager execute first?
A project manager has just been designated to lead an approved project with a virtual team. The team members are from several countries and have never met before.
In order to promote team engagement and introduce the project team, what should the project manager do?
A project manager is leading a project that is kicking off next month. The project manager realizes that there are many stakeholders that need updates on different aspects of the project at different frequencies.
What should the project manager do first to ensure each stakeholder has the information they need?
A project manager leads an agile development project. During the sprint planning meeting, the development team expresses concerns that the proposed scope of the next sprint is much larger than expected given the current resource allocation. The project manager believes the scope is essential to meet the project milestones.
How should the project manager approach negotiating an agreement with the team to ensure the project remains on track?
An agile project is completing its second sprint and products are being finished. However, two groups with different levels of expertise disagree on the backlog priority.
What should the project manager do first to resolve this dispute?
A project team has experienced deliverable delays in the last few iterations. During the retrospective, the team realizes that the quality issues identified are because the quality process is outdated.
Who should the project manager ask to update the process?
A project manager is leading a complicated project that requires integrating several components from different suppliers. During execution, the project team indicates that some components are not being delivered to the site on time, affecting the project schedule.
What should the project manager do to address this concern?
A project manager is working on an ongoing construction project. The designer notifies the project manager about materials that were not included in the budget due to a technical mistake.
What should the project manager have done to avoid this situation?
A new employee has joined the management team and wants to get a quick overview of all the agile team's projects. What should the agile team lead recommend to the employee as a first step to gain this understanding?
A project team is concluding the final sprint to deliver two work packages. However, the scrum master has not scheduled sprints for three packages on the critical path, which is going to cause the schedule performance index (SPI) to trend toward 0.90 the following month.
What should the project manager do first?
A project team member contacts the project manager to say they are not familiar with the regulations to complete some activities. What should the project manager do?
A project manager notices that a team member is upset during a team meeting. The project manager assesses the situation and determines that the team member does not collaborate with some of the other team members.
What should the project manager do?
A project is delayed considerably from its original completion date for various reasons. The client attributes the delays to the contractor and is going to impose liquidated damages. The project manager of the contracting company reviews the schedule and observes that, though some activities were delayed by the contractor, the critical activity was delayed by the client.
What should the project manager of the contracting company do?
