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PMI PMP - Project Management Professional (PMBOK 7th Version)

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Total 2134 questions

During execution of a complex project, the project manager encounters numerous change requests from various teams. These changes may result in the project not meeting its objectives.

How should the project manager ensure that these changes are managed effectively?

A.

Include the changes in the backlog and review priorities with the product owner.

B.

Record the changes using the risk register and continue monitoring.

C.

Deny the change requests and keep delivering the project as planned.

D.

Review the project and communications management plan with the main stakeholder.

A project that is using an incremental approach has colocated team members and is using a kanban board to visualize the work in progress

(WIP). A key external stakeholder requests that all project activities be placed on hold until a status report is distributed.

What should the project manager have done to avoid this situation?

A.

Stored project documentation in a shared folder.

B.

Organized monthly meetings with the external stakeholders.

C.

Invited all of the stakeholders to daily standup meetings.

D.

Sent weekly status update reports to all of the stakeholders.

An agile team is working on a 2-week sprint to deliver business value. About 1 week after the sprint starts, the team members do not feel

confident about the product increment they are building. They do not want to wait until the end of the sprint and want to validate the product

increment with the product owner now.

What should the project manager do to mitigate this risk?

A.

Extend the sprint end date in anticipation of feedback from the product owner that will require extra work.

B.

Schedule an additional interim demo with the product owner.

C.

Address the issue as part of the retrospective.

D.

Ask the team to work overtime toward the end of the sprint to meet the original sprint end date.

A team realizes that there is no access to data that the project depends on to complete the current iteration. This dependency was known; however, the team is unsure of the available options to remove this obstacle.

What should the project manager do next?

A.

Guide the team to determine alternatives.

B.

Move the dependent task to the next iteration.

C.

Escalate the issue to the company's IT manager.

D.

Escalate the issue to the project sponsor.

An agile team has completed five sprints. The final product is expected to be delivered in another three sprints. The project manager receives a call from the technical resource manager that one of the developers must take leave for the next 4 weeks, with no temporary replacement available. This is going to significantly impact the deliverable.

What should the project manager do?

A.

Perform an impact analysis, readjust the schedule as needed, and communicate the changes to the customer.

B.

Ask the product owner to stretch the delivery team further to complete the final product in the original timeline.

C.

Inform the customer of the impact immediately and prepare for escalation.

D.

Request additional funding from the sponsor to obtain a new resource to fill in the gap.

By the end of the first sprint, a project lead notices that one of the team members is not performing very well. Which form of communication should the project lead use to handle the situation?

A.

Informal written communication, such as a friendly reminder

B.

Formal written communication, such as an email with a copy sent to the manager

C.

Informal verbal communication, such as a conversation

D.

Formal verbal communication, such as a conversation at the end of the sprint retrospective

The project manager of a globally dispersed team evaluates the organization's current virtual engagement tools and strategies. A couple of the remote team members are not participating effectively in virtual meetings.

Which action should the project manager take to improve remote engagement?

A.

Implement a new suite of collaboration tools to provide various communication options for the team.

B.

Organize an in-person, team-building event to improve team engagement and communication.

C.

Schedule one-on-one meetings with the team members to understand their specific needs and challenges.

D.

Survey all team members to identify common issues with virtual engagement and address them systematically.

A project team member just informed the project manager that the license for the software that the team uses to perform calculations has just expired. As a result, the team cannot continue with their project tasks.

What should the project manager do first?

A.

Issue a formal complaint to the project sponsor claiming a lack of proper tools.

B.

Meet with the IT team to evaluate how fast the software license can be renewed.

C.

Ask the team to fast-track the project and perform tasks that do not require calculations.

D.

Ask the team members to find an alternative way to perform calculations.

A project is ready to start, and resources are allocated. The development manager then informs the project manager that a critical resource is no

longer available due to a family emergency. The development manager indicates that all other developers have been assigned to other projects,

and there is no capacity for any developer to take on additional work.

What should the project manager do next to fulfill this resource need?

A.

Determine resource allocation options based on project priority.

B.

Apply changes to the existing resource allocations and inform the development manager.

C.

Meet with the sponsor to determine how to rebaseline the schedule.

D.

Inform the sponsor of the situation and request an extension of the target completion date.

A project team consisting of various professionals of different nationalities is struggling to achieve their project deliverables. What should the

project manager do?

A.

Provide the team with support to solve their own problems.

B.

Inform the project sponsor and train the entire team.

C.

Ask the human resources (HR) department to conduct performance training.

D.

Ask the functional department manager to replace the team members.

A project manager is leading a strategic and competitive advantage project for a healthcare organization that is in its testing phase. The team has

been working on this project for 6 months, and the morale of the team is low due to the schedule.

What can the project manager do to motivate the team?

A.

Continue to perform the last phase of the project with the project team as this will benefit the organization and provide a competitive edge.

B.

Talk to the business team about the project phase and the team's commitment, and request a monetary reward for the team.

C.

Speak with the project management office (PMO) and request a 2-week extension of the schedule so the team can have rotational time off.

D.

Meet with the horizontal team managers to recognize the team members and give rewards and promotions upon completion of the project.

In a project, one team member has been asking for directions and what actions to take on many tasks. As a result, the team member has performed slowly in project delivery.

What should the project manager do to help this team member?

A.

Assign another senior team member to coach the team member.

B.

Empower the team member to make decisions.

C.

Mentor the team member on a regular basis.

D.

Address the team member's performance accordingly.

The scope of a project is to replace the street signs within a 10-km radius. The client does not want to sign the project closure report if the radius

is not extended by 1 km, to be aligned with the council's development plan.

What should the project manager do?

A.

Delay the approval and ask the project sponsor for additional funding.

B.

Contact the council and ask for their approval to extend the scope of the project.

C.

Initiate a new project and discuss the request because it came in too late.

D.

Obtain formal acceptance for the completed work and submit a change request.

A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member's performance was poor, and the team had difficulty meeting the iteration goals.

How should the project manager handle this situation?

A.

Inform the human resource (HR) department about the issue.

B.

Allow the project team to discuss the problem with this team member.

C.

Discuss the issue with the team member's functional manager.

D.

Speak to the team member regarding the need to improve performance.

A project manager is leading a project to develop accounting software for a trading firm. As the outcomes are being delivered, a new risk is

identified regarding an indirect tax regulation that is being changed by the government in the next 6 months. This risk will have a significant impact

on the project outcomes.

What should the project manager do next?

A.

Determine the impact of the risk and prioritize outcomes that do not affect the tax module.

B.

Delay developing the indirect tax module until the tax regulation comes into effect.

C.

Assess the impact of the risk with an expert and prioritize further outcomes with the client.

D.

Analyze the impact of the risk and discuss with the team to determine how to separate the tax module.

A project manager has been assigned to lead an IT project to store information on sold lottery tickets. During the project execution, a failure in the

system caused 10 numbers to be sold two times. This happened during the month of greatest demand because the prize was the highest of the

year. The project team is concerned that one of those tickets could be the winner.

What should the project manager do first?

A.

Reassure the sponsor by explaining the probability of this risk materializing is extremely low.

B.

Carry out tests to verify that the system does not fail again due to the high occurrence of events.

C.

Review the list of risks to verify that this issue was considered and execute the detailed action plan.

D.

Inform the sponsor about the issue and make a request for sufficient funds to be made available.

A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in

innovative ways without any need for encouragement. However, the engineer declines the project manager's invitation to join the new project.

What is the most likely reason for the engineer's refusal to work on the project?

A.

The engineer did not feel welcome or enjoy working with the other project team members.

B.

The project manager did not follow the normal hiring process with the engineer's functional manager.

C.

The engineer has “project burnout" from working long hours and solving difficult problems.

D.

The project manager did not sufficiently support and recognize the engineer's professional growth.

A company is launching a new product that has to be ready before the summer season begins. After the discovery process, the team realizes that the requirements are very uncertain.

What should the project manager do?

A.

Invite stakeholders to discuss project requirements prioritization.

B.

Register a risk and define a contingency plan to finish the project on time.

C.

Ask to include some business subject matter experts (SMEs) in the team.

D.

Assist the team in proposing a minimum viable product (MVP).

A project manager is reviewing a draft of the project charter with key stakeholders. During the meeting, a conflict occurs between the sponsor and the product owner.

How should the project manager deal with the situation?

A.

Postpone the meeting and invite a subject matter expert (SME) to join the next meeting.

B.

Continue the meeting and ask the project sponsor and product owner to take their discussion offline.

C.

Postpone the meeting and ask the project sponsor and product owner to take their discussion offline.

D.

Continue the meeting and use facilitation techniques to improve communication within the team.

A new major project is starting that consists of two interconnected subprojects. One of the subprojects was assigned to a contractor who commits to submitting biweekly status reports and attending weekly integration meetings. Halfway through the project, the contractor stops participating in the meetings and does not submit the reports. Their excuse is that these activities are consuming too much time.

How should the project manager handle this situation?

A.

Remind the contractor to join the meetings and submit their report as this is their commitment.

B.

File a claim for not fulfilling the contract terms in accordance with alternative dispute resolution.

C.

Compromise with the contractor to only attend the weekly meetings without submitting the reports.

D.

Assess the situation as a risk and reach out to the contractor to check the origin of this resistance.

All project team members refer to the project manager for various decisions. This causes delays for some tasks, as the project manager is usually preoccupied in meetings throughout the day.

What should the project manager do to prevent these delays?

A.

Review the Pareto diagram to identify the source of delays.

B.

Meet with the team in 2 weeks to respond to all of the open tasks.

C.

Consolidate the decision-making authority to remain with the project manager.

D.

Delegate the decision-making authority of some tasks to the team.

A project manager is working on an agile project in a changing business environment. The project sponsor is worried about benefits realization

and asks the project manager to pay attention to changes that can affect the project.

Which action should the project manager take to identify changes that may affect the product?

A.

Implement face-to-face communication between the team and product owner to change the iteration objectives as needed.

B.

Stop the iteration as soon as possible in case an external change that makes the product invaluable is identified.

C.

Take action to reprioritize the backlog after every iteration to evaluate if user stories are still valuable to the business.

D.

Apply a pair programming technique to react to changes immediately, even in the middle of the interaction.

An information technology project manager works at an insurance company and is assigned to an infrastructure upgrade project. During the execution phase, a stakeholder approaches the project manager and informs them that a deliverable is not meeting the quality requirements.

What should the project manager do first?

A.

Acknowledge the stakeholder's concerns and work to correct the deliverable.

B.

Compare the stakeholder's assertion to the metrics in the quality report.

C.

Ask the project sponsor for additional funding for improved quality outcomes.

D.

Update the risk register with information on the noncompliant deliverable.

Project acceptance criteria include on-site training for the new users of a system. Due to unforeseen circumstances, all team members have to work remotely for an indefinite period of time.

What should the project manager do?

A.

Reschedule on-site training to online sessions.

B.

Create a risk and assign remediation actions.

C.

Cancel all of the on-site training sessions.

D.

Document the project issue and provide options.

During a design workshop, the engineers ask the project manager about the safety prerequisites for the new product's operating procedures.

What should the project manager do?

A.

Provide the team with the enterprise environmental factors (EEFs).

B.

Run a benchmark with similar sites to compare compliance constraints.

C.

Look into lessons learned documentation for similar projects.

D.

Hire a specialized engineer to support the design team.

A team is finishing the third release to present to the stakeholder as part of a demonstration. The company that subcontracts the developers has communicated that there is a cash flow problem and the company will not be able to provide the same resources for the next iterations.

What should the project manager do next?

A.

Create a risk register to track the risks and request additional budget.

B.

Analyze the impact against the release plan if the blocker is not addressed.

C.

Work with the project owner to prioritize the product backlog.

D.

Escalate the situation to the project sponsor for a possible resolution.

A project is implementing an agile strategy, and a minimum viable product (MVP) was agreed upon. After the first iteration review, the customer explained that the first deliverable is not of great value.

What should the project manager have done differently?

A.

Invited the customer to the daily meetings

B.

Helped the team redefine the MVP

C.

Changed the duration of iterations to deliver more value

D.

Validated the iteration goals with the customer

A project charter has been approved and the project manager has been assigned to the project. The project manager is currently working with the project team to subdivide the project work packages.

What is the project manager doing?

A.

Network diagram

B.

Decomposition

C.

Work breakdown structure (WBS)

D.

Resource leveling

A company wants to show the commercial advantages of a product in a competitive market. They commissioned a project team to create a prototype. The team is building the prototype incrementally.

What should the project manager set as a priority?

A.

Implement the plan-do-check-action (PDCA) cycle.

B.

Deliver business value as soon as possible.

C.

Emphasize the use of Kanban methods.

D.

Ensure that the project sponsor knows the schedule.

A project team is engaging a development team in another country to develop software. During progress reviews, the project manager identified completion date delays due to rework because there were different interpretations of the client's needs.

What should the project manager do?

A.

Travel to the development team's office to push the schedule.

B.

Set up a meeting with key stakeholders to clarify requirements.

C.

Escalate to the project steering committee and request additional time.

D.

Create prototypes with the development team to confirm requirements.

A project manager is managing a project in the execution phase, which was agreed upon with the sponsor. However, the sponsor is constantly micromanaging and requesting iterations that are affecting the team's effectiveness. The sponsor indicates that as long as the project scope is not affected, these iterations are needed to simplify the project.

How should the project manager handle the situation?

A.

Review validation and control procedures.

B.

Discuss reducing interruptions with the sponsor.

C.

Perform stakeholder requirements activities.

D.

Approach the sponsor about using an agile approach.

A project manager holds periodic progress review meetings to discuss issues. What should the project manager do first on the agenda?

A.

Produce lessons learned documentation.

B.

Elaborate the risk mitigation strategy and risk register.

C.

Formulate project management plan integration.

D.

Update resolution approaches and action assignments.

During a kick-off meeting, the project manager notices that one of the stakeholders responsible for providing key information to the team has a

low level of participation. This stakeholder believes that there will be no benefit from implementing the project. The project manager realizes that

this could be a high risk for the project.

Which action should the project manager take?

A.

Facilitate a supportive level of engagement for this stakeholder.

B.

Ask the project sponsor for advice as it might be possible to work with another stakeholder.

C.

Perform a qualitative risk analysis using a probability and impact matrix.

D.

Ensure the key information is accurate and monitor the situation as the project progresses.

A new project team consists of team members from different departments who have varying levels of experience and different areas of expertise.

Which three approaches should the project manager take in order to facilitate knowledge sharing? (Choose 3)

A.

Arrange a daily learning session for project team members during lunch to facilitate knowledge transfer.

B.

Allow each team member time in the retrospective sessions to share a little bit about their role and areas of knowledge.

C.

Assess the gaps and assign an expert resource for respective areas of knowledge.

D.

Identify external subject matter experts (SMEs) and plan training sessions to conduct knowledge transfer.

E.

Schedule shadowing sessions among team members to facilitate team learning.

During iteration two of a project with two teams {A and B), the project manager is concerned that there are two critical activities from team A that must be started in iteration four. Additionally, these two activities are dependent on an activity from team B that has not yet been prioritized.

What should the project manager do?

A.

Ensure team B prioritizes the dependent activity in iteration three.

B.

Include the dependent activity in the current iteration for team B.

C.

Assign the two critical activities to team B in iteration two.

D.

Cancel the current iteration and reschedule it with the dependent activity.

Some of the more experienced members of a project team have complained about the project manager. The senior project team members feel that the project manager is micromanaging them and preventing them from completing their work.

What should the project manager do when made aware of these issues?

A.

Set up a team building event to bring synergy back to the project team.

B.

Adjust the project manager's management style to better fit senior team members.

C.

Ask for advice on how to be a better mentor to these team members.

D.

Meet daily with each senior team member to monitor project status.

An agile project is in its ninth of 10 iterations. The team is delivering the work as expected. In the planning session, the team identifies a dependency with another project in the organization.

What should the scrum master do in order to accomplish the iteration goal?

A.

Ask the product owner to collaborate with the other team about the dependency.

B.

Recommend that the product owner change the priority of the dependency.

C.

Initiate collaboration with the other project team working on the dependency.

D.

Ask a team member to interact with the other team to complete the dependency.

A project sponsor insists that the project scope for a new product launch should include two geographical locations. However, after the project scoping session was done, a project charter was completed and approved with one location only.

What should the project manager do?

A.

Ask the sponsor to increase the budget and schedule of the project to accommodate the additional scope.

B.

Encourage the sponsor to start another project for the additional location so that the current project is not impacted.

C.

Assess the impact to the scope and submit a change request for approval of the two locations before including them in the scope of the project.

D.

Discuss with the sponsor that the project scope is approved and it is not possible to include two locations as it will affect the budget.

A project manager received a request to add features and functions to the project after the scope had already been established. What should the project manager do?

A.

Follow the requirements management process.

B.

Follow the stakeholder engagement process.

C.

Follow the risk management process.

D.

Follow the change management process.

A project manager is working on multiple building construction projects using a predictive project management approach. Senior leadership within

the organization is promoting the inclusion of more agile practices into the current project methodologies. The project sponsor now wants the

projects to use more agile methodologies.

Before mandating any agile methods to be used in a project, what should the project manager do first?

A.

Provide agile training to those who will be part of the project team.

B.

Shift all existing projects to agile methodologies with a strict timeline.

C.

Pause the current projects to align them to the new agile cadence.

D.

Assess the organizational culture and readiness for the transformation.

A project manager is assigned to a multiyear project. During project execution, the customer delegates a new representative who contacts the project manager directly with a concern about their participation in status meetings. The representative wants to contact team members directly.

What should the project manager do next?

A.

Send the new representative the approved project management and communications management plans.

B.

Reach out to the customer directly for assistance in incorporating the new representative into the project management plan.

C.

Meet with the project sponsor to discuss how to incorporate the new representative in the project.

D.

Meet with the new representative to determine their understanding of the project and address their concerns.

A project manager has been assigned to lead a project with limited funding and resources. During the requirements brainstorming session, several stakeholders request a long list of requirements for a new project, which exceeds the budget.

What should the project manager do first?

A.

Host a requirements workshop and ask the stakeholders to prioritize the requirements based on critical needs.

B.

Review the requirements and determine which of them can be removed, then advise the stakeholders of the changes.

C.

Meet with the sponsor to obtain their feedback regarding critical requirements in the view of senior management.

D.

Reach out to the sponsor and request additional budget and capacity in order to complete the project.

A company must implement a new regulation. The government has specified the date when the regulation will be enforced but has only provided high-level information on

the regulation's requirements. Therefore, changes in definitions are to be expected due to uncertainty.

Which life cycle should the project manager use for this project?

A.

A predictive execution strategy

B.

A hybrid execution strategy

C.

An iterative execution strategy

D.

An agile execution strategy

A client wants to create an innovative software for the travel industry using an agile approach. A project manager from the company was assigned

to work on the details and estimates as requested by the client.

What should the project manager do before sending the information to the client?

A.

Put the tasks with estimates in the backlog and clarify that the project will not need any reserves.

B.

Sequence the tasks with estimates and add standard risk reserves to use for software development.

C.

Analyze the tasks, provide estimates, include a prototype demo, and send to the client directly.

D.

Work with the team to understand their views and add the appropriate dependencies and risks.

A project manager is scheduled to meet with a client for their weekly risk management meeting. The project manager observed that one of the tasks which had external dependencies is delayed by one week. The project manager knows this will have an impact but does not know the exact details.

What two things should the project manager do? (Choose two)

A.

Discuss the issue with the external supplier's authority.

B.

Review the lessons learned from similar past projects.

C.

Gather additional information and estimate the impact.

D.

Update the risk log and bring this up in the meeting with the client.

E.

Wait for the client to raise a concern and collect more information.

A project manager is preparing to start a new project in which the team members are distributed geographically across different countries. The project manager is using the communications management plan to engage the team members and find a communication method that suits everyone.

How should the project manager continually evaluate the effectiveness of the virtual team's engagement?

A.

Collect feedback from the team to discuss alternatives to enhance the communication.

B.

Conduct individual meetings to create a trusting environment with team members.

C.

Establish periodic face-to-face meetings and address the communication topic.

D.

Hold meetings in accordance with the team members’ preferences and availability.

A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team's performance as

a whole is low, especially in terms of group activities.

What should the project manager do?

A.

Negotiate for new team members.

B.

Review and update the communications management plan.

C.

Review and reassign team assignments.

D.

Facilitate communication and team building.

A project team is performing a post-release evaluation of a product that requires detailed feedback from seven stakeholders. Six of the stakeholders have promptly provided feedback. One of them has not provided any feedback despite numerous requests from the team.

What should the project manager do in this situation?

A.

Schedule a meeting with the reluctant project stakeholder to obtain their feedback.

B.

Meet with all seven of the project stakeholders and request all of their feedback.

C.

Explain to the sponsor why the reluctant stakeholder needs to provide feedback.

D.

Host a meeting with the reluctant stakeholder and project team to resolve any conflict.

An unforeseen event has shut down public works projects for 4 weeks. Activities on the critical path will fall behind based on the project schedule.

What should the project manager do?

A.

Add 4 additional weeks to the schedule and request additional resources.

B.

Ask the sponsor to obtain a special work permit to continue work.

C.

Review the project management plan to see the impact of the possible delay.

D.

Crash the resource management plan to keep the schedule on track.

A customer has provided excellent feedback on the project. However, a key project resource is leaving the company.

Which measure should mitigate the impact of this key resource's departure?

A.

Offer a new contract to the resource who is leaving.

B.

Establish a proactive knowledge-sharing plan.

C.

Update the risk register and inform the customer.

D.

Develop a contingency budget to replace the key resource.