BICSI RCDDv14 - BICSI Registered Communications Distribution Designer – RCDDv14
After taking over a program, a program manager reviews the program's status and discovers that stakeholders do not know how the program is performing in relation to schedule and costs The program manager establishes earned value (EV) metrics and determines that the program has a budget of USS2.1 million, is three months into a nine-month timeline, and the planned value (PV) at the three-month point should be US$320,000. The program has spent US$350,000 and the EV is US$340,000
Based on this information, the program manager determines which of the following?
A program manager joins a learn to fix a troubled enterprise-wide customer relationship management (CHM) system Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository tor similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity
What should the program manager do with the knowledge gained from this activity?
A program manager initiates a new global program to create a higher level of protection for a company's intellectual property. The company exhibits a relaxed culture and environment and is intolerant of processes to the point of being considered process-adverse However, the company's culture is tolerant of long-term program activities, and provided there is continuous progress on improving the protection of its intellectual property Expectations for rapid progress are low
What should the program manager do next?
Which two of the following items MUST be included in a detailed SoW? (Select two options.)
A program experiences issues during execution. The stakeholders are concerned and the program manager feels pressure to act on these issues.
What tool should be used to trigger a planned response when receiving lower than expected results'?
Key performance indicators
B. Benefits management plan
C. Communications management plan
D. Ishikawa diagram
The program manager defines the program objectives, requirements and develops a high-level road map. To ensure program alignment with the enterprise strategic plan the program manager should work with which of the following?
An IT-related program has a critical team in a region experiencing a crisis. Due to uncertainty about the region's changing environment a company's senior leadership asks the program manager to decrease dependencies on the critical team that should the program manager do to mitigate the Impacts of this request?
An Ethernet passive optical network (EPON) uses an aggregation device called an optical line terminal (OLT). An OLT can support a MINIMUM of______subscribers per port using a passive optical splitter
What is the RECOMMENDED bend radius of a conduit with an internal diameter of 51 mm (2 in)?
A program manager has four projects pending approval Senior management asks the program manager to identity a project for potential elimination based on the return on investment. The program manager has the following information to guide and support the decision.
Which project should the program manager select to be cancelled?