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BICSI RCDDv14 - BICSI Registered Communications Distribution Designer – RCDDv14

Page: 6 / 9
Total 288 questions

After taking over a program, a program manager reviews the program's status and discovers that stakeholders do not know how the program is performing in relation to schedule and costs The program manager establishes earned value (EV) metrics and determines that the program has a budget of USS2.1 million, is three months into a nine-month timeline, and the planned value (PV) at the three-month point should be US$320,000. The program has spent US$350,000 and the EV is US$340,000

Based on this information, the program manager determines which of the following?

A.

The schedule is US%30.000 under budget

B.

The cost is US$20.0O0 under budget

C.

The schedule is US$10.000 over budget

D.

The cost is USS20.000 over budget

A program manager joins a learn to fix a troubled enterprise-wide customer relationship management (CHM) system Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository tor similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity

What should the program manager do with the knowledge gained from this activity?

A.

Include the lessons learned in the weekly program report

B.

Update the communications management plan

C.

Update the lessons learned database

D.

Communicate the corrective action to the program sponsor

A program manager initiates a new global program to create a higher level of protection for a company's intellectual property. The company exhibits a relaxed culture and environment and is intolerant of processes to the point of being considered process-adverse However, the company's culture is tolerant of long-term program activities, and provided there is continuous progress on improving the protection of its intellectual property Expectations for rapid progress are low

What should the program manager do next?

A.

Tailor program sponsor and stakeholder engagement and communications activities to meet the company's expectations.

B.

Insist on maintaining a set of tightly controlled stakeholder register and engagement plan documents to meet expectations

C.

Provide detailed information to the most influential program sponsors and stakeholders

D.

Ensure that the component stakeholders have the appropriate level of communications required to meet their needs

Which two of the following items MUST be included in a detailed SoW? (Select two options.)

A.

What type of work needs to be performed

B.

A general description of work to be performed

C.

Who must approve the Scope of work

D.

How the contract performance will be evaluated/judged

E.

When the work will start

A program experiences issues during execution. The stakeholders are concerned and the program manager feels pressure to act on these issues.

What tool should be used to trigger a planned response when receiving lower than expected results'?

Key performance indicators

B. Benefits management plan

C. Communications management plan

D. Ishikawa diagram

The program manager defines the program objectives, requirements and develops a high-level road map. To ensure program alignment with the enterprise strategic plan the program manager should work with which of the following?

A.

Program governance board

B.

Program management office

C.

Change control board

D.

Project managers on the program

An IT-related program has a critical team in a region experiencing a crisis. Due to uncertainty about the region's changing environment a company's senior leadership asks the program manager to decrease dependencies on the critical team that should the program manager do to mitigate the Impacts of this request?

A.

Update the procurement management plan, and begin the request for proposal (RFP) process to replace the critical team

by staff augmentation

B.

Meet with the steering committee to request assistance and influence in obtaining additional resources

C.

Level resources, and empower the critical team to complete its work before regional instability impacts its efforts

D.

Revisit the program management plan to clearly identify how decreasing critical team dependencies will impact component projects

An Ethernet passive optical network (EPON) uses an aggregation device called an optical line terminal (OLT). An OLT can support a MINIMUM of______subscribers per port using a passive optical splitter

A.

8

B.

16

C.

32

D.

64

What is the RECOMMENDED bend radius of a conduit with an internal diameter of 51 mm (2 in)?

A.

203 mm (8 in)

B.

305 mm (12 in)

C.

406 mm (16 in)

D.

508 mm (20 in)

A program manager has four projects pending approval Senior management asks the program manager to identity a project for potential elimination based on the return on investment. The program manager has the following information to guide and support the decision.

Which project should the program manager select to be cancelled?

A.

Project A

B.

Project B

C.

Project C

D.

Project D