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Slack Slack-Certified-Admin - Slack Certified Admin Exam

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Total 60 questions

Which TWO statements are true about workflows? (Choose two.)

A.

It is not possible to create a custom workflow for your team in fewer than five clicks.

B.

Workspace Owners and Admins can view all published workflows created by members of their workspaces.

C.

To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.

D.

It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.

Cristina is evaluating a Slack app’s security and notices that it has the following scopes present:

channels:write and chat:write:user.

Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

A.

Modify public channels

B.

Upload files

C.

Send messages as a member

D.

Access group direct messages

Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.

Where should Lydia go to allow these individuals to start inviting guests on Slack?

A.

Workspace Transfer Ownership page

B.

Organization Policies

C.

Workspace Invitations page

D.

Workspace Settings

Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.

How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

A.

Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.

B.

Promote the "Ambassadors" to Workspace Owners in Slack.

C.

Promote the "Ambassadors" to Workspace Admins in Slack.

D.

Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.

When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?

A.

To use slash commands without disturbing the rest of the channel members

B.

To add responses such as “thank you” or “I’m looking into it” without cluttering the channel needlessly

C.

To make multiple discussions in the same channel easier to follow

D.

To ensure that others in a channel will be notified of new messages

Andrew is the Primary Org Owner for this company’s Enterprise Grid org, which consists of three workspaces. Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces’ settings.

Which role should Andrew give Frank in Slack?

A.

Member

B.

Workspace Admin

C.

Multi-channel Guest

D.

Primary Org Owner

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

A.

Ask the employees to search-first for the answer to their QUESTION NO:s, and if they are still unable to find the answer, post their own QUESTION NO:s in a public #help channel, where Jose and his team will respond in thread.

B.

Ask the employees to post their own QUESTION NO:s in a public #help channel, where Jose and his team will respond in thread.

C.

Post their QUESTION NO:s on their behalf in a public #help channel and respond in thread.

D.

Respond to each employee via direct message with the answer to their QUESTION NO:s.

Lindy leads an internal communications team.

Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.

Which initiative should Lindy proceed with to drive behavioral change?

A.

Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack’s search capabilities.

B.

Work closely with the executive team, and have them mandate public channel usage.

C.

Encourage executives to model this behavior and communicate in public channels themselves.

D.

Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack’s search capabilities.