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WorldatWork T4 - T4:Strategic Communication in Total Rewards

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Total 58 questions

Company XYZ will be experiencing layoffs over the next several months. Which of the following is a best course for communicating this negative change?

A.

Inform management-level employees, but wait to inform others until absolutely necessary.

B.

Provide employees with a clear picture of the situation that the organization is facing.

C.

Create multiple messages for different employees

D.

Communicate the negative change using humor.

As a human resource consultant, you have been asked to provide some rationale why an organization may decide to use base pay as a cornerstone for a compensation scheme. Which of the following notions would you advance in supporting your argument?

A.

It provides an organization with more labour flexibility in the allocation of tasks.

B.

It guarantees employee performance and aligns salaries to performance.

C.

It is the most popular; hence, the organization should use it.

D.

Unions are most likely to agree with management's approach, given this scheme encourages individual performance.

Why is it important to be aware of organizational changes when managing a communication campaign?

A.

Because any significant change will require a new campaign

B.

Because the success of any communication campaign relies upon a lack of change

C.

Because they may result in changes to the campaign, timeline or budget

When developing a communication campaign for a new health insurance program, which of the following should be taken into consideration?

A.

Employees' self-esteem may be attached to certain programs

B.

Supervisors may have a great deal of control over the program

C.

The audience may go beyond employees and include other decision-makers

D.

The communication may need to integrate with other programs

Which of the following is an objective of variable pay?

A.

to help retain long-service employees

B.

to help link individual performance to individual pay

C.

to help promote cost savings initiatives by employees

D.

to help keep labour costs down

As a consultant, you have been asked by an organization to provide a menu of indirect benefits that the employer does not have to provide by law. Which of the following would you NOT include in your menu?

A.

employment insurance

B.

company pension plan

C.

psychological counseling

D.

supplemental medical coverage

Which of the following is the most important potential disadvantage of performance pay?

A.

It increases the need for layoffs in poor economic conditions.

B.

It does not fit well with high-involvement management.

C.

It is mainly effective in small companies.

D.

It does not pay off for some employers.