Summer Sale Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: ecus65

WorldatWork T4 - T4:Strategic Communication in Total Rewards

Page: 1 / 2
Total 58 questions

Which statement best defines the concept of "sphere of experience"?

A.

Anything that distorts the original message

B.

The education level of the receiver that distorts the message

C.

The perceptions of each sender and receiver that influence communication

D.

The constantly revolving cycle of communication between a sender and a receiver

Which best describes the fundamental purpose of communication?

A.

Share understanding between a sender and receiver of information

B.

Decreased costs associated with total rewards programs

C.

Distribution of information

D.

Elimination of noise

If you need to convey negative or controversial information, which channel should you consider first?

A.

Face-to-face

B.

Paper-based

C.

Technology-based

What value can strategic total rewards communication bring to the workplace?

A.

Repairs flawed rewards programs

B.

Creates tactical plans to be implemented

C.

Utilizes whatever budget is remaining

D.

Motivates employees and drives business performance

Your company offers you pay for time not worked, disability benefits, supplemental medical coverage, and a full range of free employee services. These items refer to which component of the compensation mix?

A.

direct pay

B.

base pay

C.

indirect pay

D.

performance pay

Your executive vice president has asked you to explain the basic notion of "skill blocks" within the context of skill-based pay systems design. What two variables would you emphasize?

A.

different skills and depth of each skill

B.

skill certification and criterion

C.

key competencies and training requirements d. broad banding and market value

Which of the following best explains why it is important to link manager rewards to effective communications?

A.

It guarantees manager support

B.

It focuses on the need for improved manager communication skills

C.

It holds managers accountable for the role they play in communications

D.

It ensures employees receive the intended message.

Which of the following is a qualitative method used to obtain audience data?

A.

Focus groups

B.

Benefits enrollment data

C.

Age and education segmentations

D.

Demographic data

Which of the following would be most effective for communicating a complicated new retirement plan design?

A.

Group meeting

B.

Plan document

C.

Webcast

D.

E-mail

Peter, a manager at a local manufacturing firm, is perplexed that employees tend to respond to management's request by evoking the dreaded "That is not on my job description," or "That is above my pay grade." From a compensating perspective, which base pay method is normally associated with the aforementioned responses?

A.

market pricing

B.

job evaluation

C.

competency-based pay

D.

skill-based pay