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CompTIA TK0-201 - CTT+ Exam (Certified Technical)

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Total 613 questions

Which of the following items are MOST important to include on an evaluation form for an asynchronous course? (Select THREE).

A.

The instructor's response time

B.

The number of breaks permitted

C.

The Internet connection speed

D.

The success of meeting course objectives

E.

The ease of use of the course's interface

F.

The quality of the testing environment

G.

The instructor's attendance record

Prior to delivering a course, a trainer should consider which of the following? (Select TWO).

A.

Ways to take shortcuts in the delivery of the course

B.

Areas that may cause confusion or resistance

C.

Areas to sell the learner on more training

D.

Real world examples of the content

E.

Challenges with the development of the instructional materials

F.

A way to rewrite the content of the course

Which of the following question types would be used to elicit the MOST discussion on a topic?

A.

Clarifying

B.

Probing

C.

Closed

D.

Direct

In a virtual classroom, prior to the start of class, the trainer should:

A.

contact the students to establish a social presence.

B.

start all communication at the pre-defined time to set expectations.

C.

meet with the students in person to cover the format of the training.

D.

ensure the students’ environment is conducive to learning.

A class is comprised of highly visual learners. Which of the following techniques would BEST reiterate facts and details for memorization?

A.

Closed-ended, random, but direct question and answer, requiring multiple repetition for the same answers.

B.

Role play that includes scenarios illustrating the effect of the facts in the real world.

C.

Instructor recites scenarios illustrating the effect of the facts in the real world.

D.

Learners provide answers to questions on the instructor's presentation slides.

A trainer has been asked to adapt a specific application courseware for an upgrade of the application. In modifying the courseware, the trainer’s FIRST concerns should be:

A.

making modifications as needed, while delivering the new version of the courseware.

B.

monitoring the vocabulary and jargon in the material that may not always apply.

C.

providing adequate break time from the training room so the participants can take calls.

D.

meeting the specific objectives of the application and preserving the original course design.

An outside trainer was hired to train different audiences on a new human resource application. The audience was comprised of technical and non-technical users. Which of the following is the BEST delivery method for the training?

A.

Create web-based training to service all populationss

B.

Adapt the delivery method based on the different learning styles

C.

Create a training calendar centered around the audience’s schedules

D.

Agree on one particular delivery method and implement it to all populations

After covering a topic, a trainer asks, “What did Columbus think of the new world?” Several learners indicate that they know the answer and the trainer calls upon one of them. This is an example of which of the following types of questions?

A.

Hypothetical question

B.

Overhead-direct question

C.

Overhead question

D.

Direct question

The BEST method for verifying that a learner is absorbing the information is by:

A.

asking the student’s supervisor how much the student learned at the completion of the course.

B.

using an evaluation at the end of the course.

C.

asking the student to evaluate what was learned.

D.

monitoring the student throughout the course and evaluating progress with an exam.

A student asks a question that is not relevant to the class topic. Which of the following should the trainer do?

A.

Reply that the question is outside the scope of the course, but an answer can be researched after class.

B.

Let the learner know an answer is not known and the topic should not be discussed again.

C.

Ignore the question and move on to the next learning objective.

D.

Open the question to the class as an answer is not available.

During the morning session of a class, a student’s cell phone rang repeatedly causing multiple interruptions. Which of the following should the trainer do FIRST to address the issue?

A.

Talk to the student and ask them to turn the ringer off.

B.

Tell the student not to return after lunch due to their interruptions.

C.

Report the student to the client for disciplinary actions.

D.

Take the student’s phone and return it after the class.

Which of the following BEST explains why a trainer needs to evaluate student performance?

A.

To determine improvements that need to be made

B.

To provide intrinsic motivation to the students through grades

C.

To gauge the amount of training that occurred over the course

D.

To measure the amount of learner participation throughout the course

A learner asks a trainer a question about a topic area that is related to the course. The trainer has no knowledge on the topic area. Which of the following are the BEST ways to respond to the question? (Select TWO).

A.

Redirect the question to the class.

B.

Research the question over a break, and then provide an answer.

C.

Discuss how that topic is outside the scope of the class.

D.

Provide an answer that sounds plausible.

E.

Admit lack of knowledge on the topic and move on with the class.

Which of the following is the MOST effective instructional media to offer trainees to keep them engaged during instruction?

A.

Survey

B.

Activity handouts

C.

Instructor’s guide

D.

Website

An instructor has just discussed several topics. Which of the following should the instructor do NEXT before moving on to discuss other topics? (Select TWO).

A.

Review the content and ask if there are any questions.

B.

Conduct practical applications to assess learning.

C.

Ask the learners to evaluate the instructor.

D.

Ask closed-ended questions to assess learner knowledge.

E.

Select partners and conduct peer reviews.

F.

Tell learners to conduct research if they have any questions.