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CompTIA TK0-201 - CTT+ Exam (Certified Technical)

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Total 613 questions

A learner has repeatedly taken different computer components and assembled them into a working computer, each time in front of the instructor. However, the student cannot pass the written examination on the subject. Which of the following would be the BEST action by the instructor?

A.

Consult the learning objectives and grade the student accordingly.

B.

Stress to the student that it is important to pass the written exam as well as the practical exam.

C.

Ask the student’s advisor if the written exam can be waived.

D.

Provide additional materials to the student to help pass the written exam.

A trainer wants to be able to verify that the students’ knowledge has increased on the course subject. Which of the following methods should a trainer use to verify the increase in knowledge?

A.

Evaluate the students at the end of the course on their knowledge.

B.

Ask the students if they have learned anything from the course.

C.

Survey the students on the trainer’s teaching ability.

D.

Conduct pre-course and post-course evaluations of the students.

Which of the following information would a trainer use from a course evaluation to improve their training methods?

A.

Students’ evaluation of the learning environment

B.

Students’ evaluation of the objectives for the course

C.

Students’ evaluation of the pace of the course

D.

Students’ evaluation of the course content

When planning to deliver an online course, the trainer MUST make time for:

A.

Constructive feedback on the materials.

B.

Keyboard shortcuts in applications.

C.

Rude and disrespectful comments from learners.

D.

Explanations of the emoticons used in the course.

During a training class on increasing productivity, the client requests suggestions on how to motivate their employees upon returning to work. Which of the following methods should the trainer suggest to BEST motivate the client'semployees?

A.

Dismiss the employee with the lowest increase in productivity.

B.

Reward the employee with the highest increase in productivity.

C.

Provide a bonus to the trainer if productivity increases.

D.

Provide a bonus to all employees that increase productivity.

During the introduction to the course material, the trainer realizes that the students do not have the required prerequisite knowledge. Which of the following courses of action should the trainer take?

A.

Inform the students they do not have the prerequisite knowledge and cancel the course.

B.

Prepare supplemental materials to cover the prerequisite knowledge.

C.

Spend the first day covering the prerequisite material and drop the last day's material from the class.

D.

Let the client know the students will not be able to learn the material and the trainer should not be blamed.

A student emails an instructor with an entire life story of why assignments are being turned in late. The instructor suspects that the student simply lacks motivation. Which of the following is the BEST option for the instructor?

A.

Sympathize with the student and explain why late assignments cannot be accepted.

B.

Give the student extended time to complete the missing assignments.

C.

Refer the student to the school's Student Services department.

D.

Promise the student extra credit points for each assignment turned in on time.

A trainer discovers that the assigned room for the program is equipped with a projector and two easel pads. The curriculum requires several important overheads that help explain key objectives of the program. However, the sun coming through the uncovered windows will prevent students from seeing any of the overheads. Which of the following should the trainer do FIRST?

A.

Deliver the training and omit overhead projection until a different time of day.

B.

Ask if there is another room available in the facility that will accommodate the course.

C.

Use pages from the easel pad to block light from the windows.

D.

Contact the building’s facilities manager to provide a different projector.

In an economics lecture, the instructor wants to illustrate that, theoretically, a situation could never happen. Which of the following hand gestures would be MOST effective in making this point?

A.

Right hand moving parallel to the floor

B.

A fist with the index finger extended upward

C.

Using both hands out front, palm to palm and spreading them slowly apart

D.

A closed fist

Which of the following would be an example of setting up a proper learning environment?

A.

Ask students to sit according to age when entering the room

B.

Place students who have previously attended classes in the back of the room

C.

Have experienced users in the front of the room

D.

Remove assigned seating in the setup

An instructor is developing an exam. Which of the following emphasizes the way the exam should be written?

A.

An exam should cover the material and instructor techniques.

B.

An exam should allow a learner the opportunity to show what they know.

C.

A classroom test should cover all topics, in detail, ensuring complete coverage.

D.

An exam should measure a learner's ability to study the presented material.

Which of the following is the BEST indicator of a student learning the content in the short term?

A.

A trainer evaluation with glowing comments about the trainer

B.

The learner scoring high on a 10-question quiz on the last day

C.

The learner correctly answering almost all questions on periodic quizzes

D.

The trainer’s evaluation based on the learner’s attitude

Certain business practices are driven by scenarios that are centered on performing specific tasks. The BEST delivery method would be:

A.

Lecture

B.

Role play

C.

Discussion

D.

Brainstorm

During a five-day course, an instructor wishes to evaluate the students both formally and informally in order to gauge their progress before the final evaluation. Which of the following techniques, when assigned daily, would BEST accomplish this task? (Select TWO).

A.

Verbal feedback

B.

Virtual case studies

C.

Written comments

D.

Written assessments

E.

Verbal evaluations

After completing instruction on a topic, which of the following tasks would the instructor perform to evaluate learner retention? (Select TWO).

A.

Give the students a break to absorb the information.

B.

Watch for non-verbal communication from the students.

C.

Create a hypothetical scenario.

D.

Generate a skills inventory on the next subject.

E.

Perform a teach-back through role play.

F.

Ask probing questions to select students.