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BCS TM12 - ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)

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Total 64 questions

Reviews

You are a Test Manager working for a software organization where reviews have never been applied. After a meeting with your managers examining a business case for reviews, (including their costs, benefits, andpotential issues), the management finally decides to adopt formal reviews for future projects.

You have been given a budget that you have spent to provide training in the review process and to introduce the review process on a pilot project.

On that pilot project the introduction of reviews has been very positive in terms of positive involvement from all the participants. All the reviews applied to different documents have been very effective for their purposes (especially at revealing defects).

Which ofthe following answers describes an important success factor for the introduction of formal reviews which is missing in this scenario?

Number of correct responses: 1

K43 credits

A.

Management support

B.

Participant support

C.

Definition and use of metrics to measure the ROI (Return On Investment)

D.

Training in the review process

Test Management

You are managing the system testing for a SOA based system. The integrated system consists of several subsystems:

- a SOA middleware

- a CRM (Customer Relationship Management) system

- a BRM (Billing and Revenue Management) system

- a SMS (Subscriber Management System) system

and you performed a risk analysis based onthese subsystems.

At the end of the scheduled period for test execution you produce a first classical report based on the traditional metrics of testing. Test pass/fail status and bug status (open/resolved) That table provides you a distorted picture ofthe quality risk, because there is no indication of the risk level of the failed tests, the tests not run, or the open bugs. Thus, you produce the following table to solve this distortion issue:

In the table above, where you have introduced the concept of risk weighting, the highest risk test or bug report has a score of 1, while the lowest risk test or bug report has a score of 0.04.

Which of the following subsystems, based on the risk scores of the table, is most risky?

Number of correct responses: 1

K43 credits

A.

SOA

B.

CRM

C.

BRM

D.

SMS

After the presentation, you are asked to explain the chart.

Assume you have applied a full risk-based testing strategy.

Which of the following answers would you expect to best describe the pie chart?

Number of correct responses: 1

K43 credits

A.

All the risk items have been covered with tests. No more risk items remain to test

B.

According to the full risk-based testing strategy applied, it is very likely that the highest-risk items, tests and bugs remain in the blue and red areas. Therefore, it isvery risky to release the application

C.

Only the lowest-risk items, tests and bugs should remain in the blue and red areas. Therefore the application can be released at any time subject to management of the items identified in those areas

D.

97 percent ofthe risk items has been tested. No open bugs or test failures remain. Only 3 percent of risk items remains to be covered by the remaining test

You can count on well-written requirements, but you can’t count on an adequate contribution of the stakeholders to the quality riskanalysis. You have to mitigate the insufficient contribution of the stakeholders because the risk-based testing approach shall minimize the product risks. Your test team has one expert tester in security testing.

Which of the following test activities would you expect to be the less important in this context?

Number of correct responses: 1

K43 credits

A.

Extract from the defect tracking system of the previous project all the security defects and failures, and classify them to support design and execution of specific tests

B.

Automate all functional and non-functional system tests

C.

Apply systematic and exploratory testing for integration and system test

D.

Perform exploratory testing sessions with adequate charters covering security aspects

Test Tools and Automation

Assume you are the Test Manager in chargeof independent testing for avionics applications.

You are in charge of testing for a project to implement three different CSCI (Computer Software Configuration Item):

- a BOOT-X CSCI that must be certified at level B of the DO-178B standard

- a DIAG-X CSCI that must be certified at level C of the DO-178B standard

- a DRIV-X CSCI that must be certified at level A of the DO-178B standard

These are three different software modules written in C language to run on a specific hardware platform.

You have beenasked to select a single code coverage tool to perform the mandatory code coverage measurements, in order to meet the structural coverage criteria prescribed by the DO-178B standard. This tool must be qualified as a verification tool under DO-178B.

Since there are significant budget constraints to purchase this tool, you are evaluating an open-source tool that is able to provide different types of code coverage. This tool meets perfectly your technical needs in terms of the programming language and thespecific hardware platform (it supports also the specific C-compiler).

The source code of the tool is available.

Your team could easily customize the tool to meet the project needs. This tool is not qualified as a verification tool under the DO-178B.

Which of the following are the three main concerns related to that open-source tool selection?

Number of correct responses: 3

K43 credits (2 credits out of 3 credits correct, 1 credit point)

A.

Does the tool support all the types of code coverage required from the three levels A, B, C of the DO-178B standard?

B.

Does the tool have a good general usability?

C.

What are the costs to qualify the tool as a verification tool under the DO-178B?

D.

Is the installation procedure of the tool easy?

E.

Does the tool require a system with more than 4GB of RAM memory?

F.

Is the licensing scheme of the tool compatible with the confidentiality needs of the avionics company?

Test Tools and Automation

After a selectionprocess you have selected a test management tool that is going be introduced in your organization and used by your test team in a pilot project.

You have already identified the member of your test team who will be the administrator of the tool, since he/she has a significant experience with the administration of test management tools and so he/she is able to make effective and efficient up-front decisions about "how" the tool will be used. You have also developed a training plan for the other members of your test team.

In collaboration with the administrator of the tool you have also devised standard ways of managing, storing and maintaining the tool and its assets including backup/restore procedures.

You have also analyzed standard formats supported by the tool (CSV, XLS, XML, etc.) to export, import and archive all the information managed by the tool itself (requirements, test case specifications, test plans etc.) for compliance with the most important test management tools, in order to minimize the impacts of migrating this information to a new tool that could replace the existing one in the future.

Which of the following phases in the lifecycle of the new tool has NOT been adequately considered in this description?

Number of correct responses: 1

K21 credit

A.

Acquisition

B.

Support and maintenance

C.

Evolution

D.

Retirement

Test Tools and Automation

Assume you are managing a test automation project for a mission-critical system.

Becausevendor provided tools and open source solutions don't meet the needs of this project, you ask your test team to develop a custom automation framework.

Which of the following management issues associated to the development of this custom automation framework is least likely to manage?

Number of correct responses: 1

K21 credit

A.

Proper testing for the custom automation framework must be performed

B.

The custom automation framework will require an adequate documentation

C.

The changes to the custom automation framework should be communicated to all external users of this tool under the GNU license

D.

The custom automation framework will need proper maintenance

People Skills – Team Composition

An agile development team decides to hire a tester who has always worked:

- in independent test teams, reporting the problems found in a defect tracking system

- in safety-critical projects, with a stronger focus on the quality of the product than on time and budget.

This agile team is focused on short-term goals to get the product released on time and within budget.

Which of the following answers would you expect to be most likely true in this scenario?

Number of correct responses: 1

K21 credit

A.

Agile teams like the presence of a tester in their teams and the tester will be able to adapt to the new context without any issue

B.

The developerswill immediately follow the guidelines described by the tester

C.

The tester can continue to report the problems found in a defect tracking system and be more focused on the quality than on time and budget constraints

D.

The tester’s mission could be toverify adherence to requirements, instead of reporting formally the problems in a defect tracking system

People Skills – Team Composition

Which of the following would you expect to be most likely an example of a motivatingfactor for testers?

Number of correct responses: 1

K21 credit

A.

The resources allocated for the testing activities are not sufficient and don’t allow the testers to contribute to the quality of the product

B.

The testers contribution to the qualityof the software products developed from an organization is recognized with increased responsibilities

C.

The same regressions tests are executed manually by the same testers, for every product release, without any progression in content

D.

The testers areasked to perform, in parallel with their testing tasks, other tasks unrelated to their testing responsibilities