BCS TM12 - ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)
Defect Management
During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a “new†state, indicating it needs to be investigated.
Which THREE of the following information items can’t yet be present in the incident report?
Number of correct responses: 3
K32 credits (2 credits out of 3 credits correct, 1 credit point)
Improving the Testing Process
Which of the following statements about the STEP test process improvement model is true?
Number of correctresponses: 1
K21 credit
Improving the Testing Process
Which of the following statements about the TMMi test process improvement model is true?
Number of correct responses: 1
K21 credit
Improving the Testing Process
Consider the following statements describing the importance of improving the test process:
I. Test process improvement is important because being focused only on the test process it can provide recommendations to improve the test process itself, but it can’t indicate or suggest improvement to areas of the development process
II. Test process improvement is important because it is much more effective than software process improvement to improve the quality of a software system
III. Test process improvement is important because severalprocess improvement models (STEP, TPI Next, TMMi) have been developed over the years
IV. Test process improvement is important because every organization, regardless of the context, should always achieve the maximum level of maturity of testing described in the test improvement models such as TMMi
Which of the following answers is correct?
Number of correct responses: 1
K21 credit
Testing Process
The following are the exit criteria described in the test plan of a software product:
EX1. The test suite for the product must ensure that at least each quality risk item is covered by at least one test case (a quality risk item can be covered by more test cases).
EX2. All test cases in the test suite must be run during theexecution phase.
EX3. Defects are classified into two categories: “C†(critical defect) and “NC†(non-critical defect). No known C defects shall exist in the product at the end of the test execution phase.
Which of the following information is useless when the specified exit criteria is evaluated?
Number of correct responses: 1
K21 credit
Testing Process
Consider an informationsystem of a Pay-Tv company based on a SOA architecture.
The integrated system currently consists of three core systems:
- a CRM (Customer Relationship Management) system
- a BRM (Billing and Revenue Management) system
- a CAS (Conditional Access System) system
all of them communicating with SOA Middleware.
You have been asked to manage the testing activities for the integration of two additional off-the-shelf systems from two different vendors: a SMS (Short Message Service) server and an IVR (Interactive Voice Response) system.
Assume that there is a high likelihood that the two off-the-shelf systems will be low-quality and that you have a clear proof that the testing performed by the two vendors on their systems has been unsystematic and unprofessional. This obviously leads to higher quality risk for the overall integrated system.
You are the Test Manager of this project. Your main goal is to plan for testing activities to mitigate this risk.
Which of the following answers best describes the testactivities (assuming it is possible to perform all of them) you should plan for?
Number of correct responses: 1
K43 credits
Testing Process
Assume you are the Test Manager for a new software release of an e-commerce application.
The server farm consists of six servers providing different capabilities. Each capability is provided through a set of web services.
The requirements specification document contains several SLAs (Service Level Agreements) like the following:
SLA-001: 99.5 percent of all transactions shall have a response time less than five seconds under a load of up-to 5000 concurrent users
The main objective is to assure that all the SLAs specified in the requirements specification document will be met before system release. You decide to apply a risk-based testing strategy and an early risk analysis confirms that performance is high risk. You can count on a well-written requirements specification and on a model of the system behavior under various load levels produced by the system architect.
Which of the following test activities would you expect to be the less important ones to achieve the test objectives in this scenario?
Number of correct responses: 1
K43 credits
You are using this skills assessment spreadsheet in order to define a training development plan for your test team.
Your objective is to fill the skill gaps by having at least a teammember rated as an expert for each skill identified for the “technical expertise†and “testing skills†sections, and with the ability to train the other team members.
Considering the budget constraints you can send only one person to a training course.
Based only on the given information, which of the following answers would you expect to be the best option to achieve your objective?
Number of correct responses: 1
K43 credits
During the follow-upphase the following conditions are checked:
X1. The code has been completely reviewed
X2. All the identified defects have been correctly fixed and the modified code has been compiled successfully and run through all the static analyzers used by the project without warnings and errors
X3. The modified code is available under the configuration management system with a new version number for the specified CI
If these conditions are fulfilled then the review process terminates.
Which of the following characteristics of a formal review is missing in this description?
Number of correct responses: 1
K21 credit
Reviews
You are the Test Manager of a project that adopts a V-model with four formal levels of testing: unit, integration, system and acceptance testing.
On this project reviews have been conducted for each development phase prior to testing, which is to say that reviews of requirements, functional specification, high-level design, low-level design and code have been performed prior to testing.
Assume that no requirements defects have been reported after the release of the product.
Which TWO of the following metrics do you need in order to evaluate the requirements reviews in terms of phase containment effectiveness?
Number of correct responses: 2
K32 credits
