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SAP C_FSM_2211 - SAP Certified Application Associate - SAP Field Service Management

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Total 124 questions

What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are 3 correct answers to this question.

A.

Released

B.

Ready to Plan

C.

Cancelled

D.

Technically Complete

E.

Planned

What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?

A.

Time slots

B.

Assignment

C.

Service call

D.

Activity

What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

A.

On-premise-based using the SAP CRM middleware

B.

Cloud-based using SAP Cloud Platform Integration

C.

On-premise-based using SAP Process Integration

D.

Cloud-based using the FSM Cloud Connector

How would a field service technician update the service assignment status?

A.

By adding a checklist

B.

By navigating to the address on the service assignments

C.

By opening the service assignments

D.

By setting the relevant workflow step

As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.

A.

Close

B.

Delete

C.

Review

D.

Release

E.

Approve

How can you translate a Smartform?

A.

Maintain the translation of the Smartform in the company settings.

B.

Select the translation language within the designer.

C.

Export it to XML, translate, and upload.

D.

Download it to Microsoft Word, translate, and then upload.

After an existing template has been modified and released, what options are given to the user? Note There are 2 correct answers to this question.

A.

Deactivate other versions.

B.

Delete other versions.

C.

Reactivate other versions.

D.

Export other versions.

Which of the following are data object types that There are 3 correct answers to this question.

A.

Item

B.

Service call

C.

Smartform

D.

Equipment

E.

Service contract

What needs to be done to create a moment set? Note: There are 3 correct answers to this question.

A.

Setup Business rule

B.

Create Moment set

C.

Create Item and assign it

D.

Create Moment

E.

Create and assign QR code

What aspect of SAP Field service management helps meet customer expectations for real time services.

Choose the correct answer..

A.

SAP Field service management company

B.

SAP Field service management Customer Self-Service

C.

SAP Field Service management Account Service

D.

SAP Field Service Management Crowd Service